Key Performance Indicators Portlet
Key performance indicators or KPIs help you quickly assess the compliance status of your organization.
The Key Performance Indicators (KPI) portlet provides you the ability to monitor data security compliance by showing the KPI metrics in the dashboard.
The following screenshot shows the Key Performance Indicators portlet in the Compliance 360 Dashboard:
The comparative data in the portlet can be filtered by the following time periods:
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Day -the tiles show comparative numbers for today versus yesterday.
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Week -the tiles show comparative numbers for last week versus this week.
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Month -the tiles show comparative numbers for last month versus this month.
To change the default date filter applied in the Key Performance Indicators portlet, see Date Filter Settings.
KPI Meter Tiles
The Key Performance Indicators portlet displays six KPI Meter Tiles.
Each tile shows moving graphs of the total record count and the threshold of each KPI meter, the KPI meter's percentage increase or decrease against the set threshold limit in the KPI Settings, and gauge meters that measure the KPIs' compliance statuses.
The following screenshot shows a KPI meter tile, the details of its graphs, and its displayed values:
Refer to the following table for the details of the KPI meter tile's elements:
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Number callout in the screenshot |
Element and Description |
Interpretation |
|---|---|---|
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1 |
Total record count -This number shows the total record count of the KPI meter according to the selected time period. The font color of the total record count matches the threshold percentage color. For example, if the threshold is green (Good), the record count font color will also be green. |
The screenshot shows that there were 358 customer records searched this month. |
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2 |
Threshold graph -This graph shows the Daily Threshold Limit set for the KPI meter. The threshold limit is set on daily basis. The system will multiply it by the selected filter (Day, Week, or Month) to calculate the total threshold. For more information about setting threshold limits, see KPI Settings and Daily Threshold Limits. |
You must hover over this graph to see the exact threshold value and the total record count in the particular action (searched, exported, deleted, etc.) |
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3 |
Total record count graph -This graph shows where the total record count is lying on the meter with respect to the variation range. |
In this example, the graph shows where 358 (total record count) is lying in the variation range meter. You must hover over this graph to see the exact threshold value and the total record count of the particular action (searched, exported, deleted, etc.) |
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4 |
Percentage increase or decrease versus threshold -This percentage shows the total value's increase or decrease versus the threshold limit set for the KPI meter. The color of the percentage changes depending on the variation range percentages set for the KPI meter. For more information about setting KPI meters' variation range, see KPI Settings and Variation Range. |
The screenshot shows that the total value of customer records searched is 28% more than threshold set for the KPI meter. The percentage shown is rounded off. |
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5 |
Visual color graph of the variation range -This graph gives you a color representation of the variation range set for the particular KPI meter tile. Hovering over the visual color graph displays the record range counts for the KPI meter tile. |
The green color represents the variation range set for Good. The orange color represents the variation range set for Concerning. The red color represents the variation range for Attention Required. |
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6 |
Percentage increase or decrease versus previous time period -This percentage shows the total value's increase or decrease versus the previous time period. This percentage is rounded-off. Each KPI meter has its own default validations to determine the percentage increase or decrease versus the previous time period. For more information, see Validations for Percentage vs Previous Time Period. |
The screenshot shows that this week's total value of customer records searched was an 144% increase from last month's record. |
Clicking a KPI meter tile displays a modal window that lists the involved customer records for that particular KPI. For descriptions of each KPI meter tile's modal window, see KPI Modal Windows.
The Key Performance Indicators portlet shows the following KPI meter tiles:
Total Customer Records Printed
The Total Customer Records Printed KPI meter tile shows the total number of printed customer records for the selected time period.
The meter tile also displays the total value's percentage of increase or decrease versus the previous time period.
The following screenshot shows the Total Customer Records Printed KPI meter tile with the total value's percentage versus the previous time period outlined in red:
This percentage changes font color depending on different scenarios. See Validations for Percentage vs Previous Time Period to know more about the validations that affect the font color of this percentage.
To show the Total Customer Records Printed KPI's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's gauge chart also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
Total Customer Records Deleted
The Total Customer Records Deleted KPI meter tile shows the total number of deleted customer records in the selected time period.
The meter tile also displays the total value's percentage of increase or decrease versus the previous time period.
The following screenshot shows the Total Customer Records Deleted KPI meter tile with the total value's percentage versus the previous time period outlined in red:
This percentage changes font color depending on different scenarios. See Validations for Percentage vs Previous Time Period to know more about the validations that affect the font color of this percentage.
To show the Total Customer Records Deleted KPI's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's gauge meter also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
Total Customer Records Exported
The Total Customer Records Exported KPI meter tile shows the total number of exported customer records for the selected time period.
The meter tile displays the total value's percentage of increase or decrease compared to the previous time period.
The following screenshot shows the Total Customer Records Exported KPI meter tile with the total value's percentage versus the previous time period outlined in red:
This percentage changes font color depending on different scenarios. See Validations for Percentage vs Previous Time Period to know more about the validations that affect the font color of this percentage.
To show the Total Customer Records Exported KPI's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
Total Customer Records Edited
The Total Customer Records Edited KPI meter tile shows the total number of edited customer records for the selected time period.
The meter tile displays the total value's percentage of increase or decrease compared to the previous time period.
The following screenshot shows the Total Customer Records Edited KPI meter tile with the total value's percentage versus the previous time period outlined in red:
This percentage changes font color depending on different scenarios. See Validations for Percentage vs Previous Time Period to know more about the validations that affect the font color of this percentage.
To show the Total Customer Records Edited KPI's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
Total Customer Records Searched
The Total Customer Records Searched KPI meter tile shows the total number of searched customer records for the selected time period.
The meter tile displays the total value's percentage of increase or decrease compared to the previous time period.
The following screenshot shows the Total Customer Records Searched KPI meter tile with the total value's percentage versus the previous time period outlined in red:
This percentage changes font color depending on different scenarios. See Validations for Percentage vs Previous Time Period to know more about the validations that affect the font color of this percentage.
To show the Total Customer Records Searched KPI's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's gauge meter also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
You can set the threshold limit and variation ranges for this KPI meter tile in the KPI Settings.
New User Access
The New User Access KPI meter tile shows the total number of new users added for the selected time period.
The meter tile displays the total value's percentage increase or decrease compared to the previous time period.
The following screenshot shows the New User Access KPI meter tile with the total value's percentage versus the previous time period outlined in red:
Unlike the other KPI meter tiles, the percentage's color, regardless of the increase or decrease, will always be green.
To show the New User Access KPI meter tile's percentage of increase or decrease versus a threshold limit in the meter tile, you must first set a daily threshold limit for this KPI. For procedure and guidelines for setting threshold limits, see KPI Settings and Daily Threshold Limits.
The KPI meter's gauge meter also fills colors depending on the variation ranges set for this KPI. You can set the variation ranges for this KPI meter tile in the KPI Settings. For more information, see Variation Range.
KPI Modal Windows
When a KPI meter tile is clicked, it displays a modal window.
All KPI meter tiles (except the New User Access KPI meter tile) display modal windows that list the accessed customer records related to the KPI.
On the other hand, the New User Access KPI meter tile displays a modal window that list new user accesses created in the account.
The following columns show what information you can view and filter in the KPI modal windows:
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For all KPI meter tiles except New User Access KPI:
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Log Date -Date and time when the data was accessed, displayed in the time zone of the user who accessed the log.
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User -Name of the user who accessed the data.
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User Role -Role of the user who accessed the data.
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Customer -Customer whose data was accessed by the user.
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Source -source from where the customer data was accessed.
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IP Address -The IP address used by the user to access the data.
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URL -The URL of the accessed data.
The following screenshot shows a sample of the modal window from a KPI meter tile.
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For the New User Access KPI meter tile:
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User Creation Date -Date and time when the new user access was created.
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New User Name -Name of the new user.
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New User Role -Role of the new user.
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Creator -Name of the user who created the new role.
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Creator Role -Role of the user who created the new role.
The following screenshot shows a sample of the modal window from a KPI meter tile.
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You can sort the list of customer records in the KPI modal window by clicking the column headers (except IP Address and URL columns).
You can also export the list in CSV file format by clicking the CSV file icon.
Validations for Percentage vs Previous Time Period
Each KPI meter has its own default validations to determine the percentage increase or decrease versus the previous time period.
The following table lists the default validations for each KPI meter and their respective color markers of the percentage:
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KPI Meter |
Validations |
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Unlike the other KPI meter tiles, the percentage's color, regardless of the increase or decrease, will always be green. |