1. Accounting
  2. Banking
  3. Intelligent Payment Automation
  4. Setting Up Intelligent Payment Automation
  5. Signing Up with BILL within Intelligent Payment Automation
  6. Step 1 Create a BILL Account

Step 1 Create a BILL Account

To use Intelligent Payment Automation, you need to apply for and create a BILL account within NetSuite.

Note:

Consider the following before you begin:

  • BILL's signup page is available only if you are based in the U.S. or you have a U.S. subsidiary. For more guidelines, see Intelligent Payment Automation Limitations and Signing Up with BILL within Intelligent Payment Automation.

  • Application for a BILL account is processed using the BILL widget. When you connect to the BILL widget, you're asked to complete multi-factor authentication (MFA). Follow the on-screen instructions to complete MFA. See Generating MFA.

  • You can update the Company Name only when you set up a subsidiary for the first time. To ensure the correct company name appears on bill payments for a subsidiary, enter the correct Company Name during the initial setup. If you don't enter a Company Name, NetSuite uses the legal name from the Company Information record. For OneWorld accounts, the legal name from the Subsidiary record is used. If there is no legal name, the Subsidiary Name is used.

    To update the company name after setup, request the change from BILL. The updated name appears on bill payments, but the Company Name in NetSuite does not change.

Ensure you have all the information listed in Prerequisites to Creating a BILL Account readily available before you start the three-step sign up process.

BILL conducts a Know Your Business (KYB) or Know Your Customer (KYC) verification based on the information provided when Submitting Details for the KYB or KYC Verification. New BILL accounts are usually approved instantly. If your account is not approved instantly, you might be asked for additional documentation. The onboarding is within two business days from the day of receiving the required documentation.

Prerequisites to Creating a BILL Account

To create a BILL account, you need to gather the required information before you begin. The application is a multi-step process. You can't proceed to the next step until you have submitted all required details for the current step. If you miss some information in one step, you need to re-enter these details later.

For example, without the Employer Identification Number (EIN), you can't submit the company details for the KYB or KYC process and move to the next step of the application process. The following lists other requirements:

  • The company or subsidiary applying for a BILL account needs to have a valid United States address.

  • All the vendors you want to pay through BILL must have a valid U.S. address.

  • Make sure all vendor details, including postal address and contact information, are accurate in NetSuite. Bank details are optional. If bank details are not provided, payments are issued by check. Accurate information is required for smooth vendor onboarding.

  • Details required for either KYB or KYC verification are listed in the following table:

    Details for the KYB verification for Corporations, Trusts, Government Entities, LLCs, Partnerships, and Not for Profit Organizations

    Details for the KYC verification for Individuals and Sole Proprietors

    • Business Type

    • Industry

    • Company Name

    • Owner's Full Name

    • Company Address

    • City

    • State

    • Zip Code

    • Company Phone Number

    • Employee Identification Number (EIN)

    • Business Type

    • Industry

    • Full Name

    • Date of birth

    • Tax ID Number (SSN / ITIN)

    • Company Name

    • Company Address

    • City

    • State

    • Zip Code

    • Company Phone Number

  • Here are the details required for either online linking or manually linking of bank accounts:

    Requirements for online linking of bank accounts

    Requirements for manual linking of bank accounts

    • Registered phone number with your bank to enter the OTP received when you enter your credentials

    • Bank name

    • Online banking details to log in to your bank account

    • Account type: Checking or Savings

    • Account number

    • Account holder's name

    • Bank name

    • Account type: Checking or Savings

    • Account number

    • Account holder's name

    • Routing number

  • To map a linked bank account, select an existing GL account of the same bank from the Chart of Accounts, or click Create GL Bank Account.

Submitting Details for the KYB or KYC Verification

Complete the KYB or KYC procedure, depending on whether you have a NetSuite OneWorld account.

If you are requested to complete the 2-step verification, see Generating MFA.

Important:

If you're unable to submit all the required KYB or KYC details, you can continue from where you left off when you log in again. However, if a step isn't completed, you'll need to re-enter all the information for that step from the beginning.

To submit company details for KYB or KYC verification:

  1. Go to Payment Automation > Payment Dashboard > View.

  2. Click Set Up. The three-step process starts from the following pages:

    • Set up Intelligent Payment Automation powered by BILL for accounts without OneWorld.

    • Subsidiary Dashboard for NetSuite OneWorld accounts with subsidiaries.

      On the Subsidiary Dashboard, click Not Enabled, and then click Set Up beside the subsidiary name you want to set up.

  3. Enter the details in the respective fields, then click Next to go the next page.

    If you want to update the company name that appears in payment records, edit the Company Name field in Step 1. If you do not enter a Company Name, NetSuite uses the Legal Name from the Company Information or Subsidiary record.

    To review the list of requirements, see Prerequisites to Creating a BILL Account.

  4. After you enter all the details required for initiating the KYB or KYC and click Next, a success message is displayed on the page.

  5. Click Next to proceed to Step 2 Link Your Bank Account for Funding Payments.

To submit subsidiary details for NetSuite OneWorld accounts for KYB or KYC verification:

  1. To begin setup, click Start Setup immediately after signing the Estimate or Order form to access the Subsidiary Dashboard.

    For future access, go to Payment Automation > Payment Dashboard > View to open the Subsidiary Dashboard page.

  2. In the Subsidiary Dashboard, click the Not Enabled subtab to view the subsidiaries not yet enabled for IPA.

  3. For each subsidiary, you can view the status of each step of the sign-up process. Click the button in the Actions column beside the Subsidiary Name you want to set up. Depending on the status of your setup, you can see either of the following:

    • Set Up - Starts the three-step sign-up process.

    • Resume - Appears after you've started but not finished sign-up. To continue the setup for a subsidiary, click Resume.

  4. Enter the details in the respective fields and click Next to go the next page.

    If you want to update the company name that appears in payment records, edit the Company Name field in Step 1. If you do not enter a Company Name, NetSuite uses the Legal Name from the Company Information or Subsidiary record.

    To review the list of requirements, see Prerequisites to Creating a BILL Account.

  5. After you enter the details required for initiating KYB or KYC verification and click Next, a success message is displayed on the page.

  6. Click Next to proceed to Step 2 Link Your Bank Account for Funding Payments.

  7. After you complete the three-step sign up procedures, to onboard another U.S. subsidiary, repeat from step 2.

    Note:

    If you want to change any company details, either material or non-material, submit a request to Oracle NetSuite Support. The request is then submitted to BILL. BILL will reach out to the customer to update the details. For more information, see Intelligent Payment Automation FAQs.

Related Topics

General Notices