Step 1 – Creating a BILL Account

To use Intelligent Payment Automation, you need to apply for and create a BILL account within NetSuite.

Note:

BILL's signup page is available only if you are based in the U.S. For more guidelines, see Signing Up with BILL within Intelligent Payment Automation.

Application for a BILL account is processed using the BILL widget. When you connect to the BILL widget, you're asked to complete multi-factor authentication (MFA). Follow the on-screen instructions to complete MFA. See Generating MFA.

Ensure you have all the information listed in Prerequisites to Creating a BILL Account readily available before you start the three-step sign up process.

BILL conducts a Know Your Business (KYB) or Know Your Customer (KYC) verification based on the information provided while Submitting Details for the KYB or KYC Verification. New BILL accounts are usually approved instantly. If your account is not approved instantly, you might be asked for additional documentation. The onboarding is within two business days from the day of receiving the required documentation.

Prerequisites to Creating a BILL Account

To create a BILL account, you need to gather the required information before you begin. The application is multi-step process. You can't proceed to the next step until you have submitted all required details for the current one. If you miss some information in one step, you need to re-enter these details later.

For example, without the Employer Identification Number (EIN), you can't submit the company details for the KYB or KYC process and move to the next step of the application process.

The company or subsidiary applying for a BILL account needs to have a valid United States address.
All the vendors you want to pay through BILL must be within the United States with a valid address.
Make sure all vendor details, including postal address and contact information, are accurate in NetSuite. Bank details are optional. If bank details are not provided, payments are issued by check. Accurate information is required for smooth vendor onboarding

Details required for either KYB or KYC verification:

Details for the KYB verification for Corporations, Trusts, Government Entities, LLCs, Partnerships, and Not for Profit Organizations

Details for the KYC verification for Individuals and Sole Proprietors

Business Type
Industry
Company Name
Owner's Full Name
Company Address
City
State
Zip Code
Company Phone Number
Employee Identification Number (EIN)

Business Type
Industry
Full Name
Date of birth
Tax ID Number (SSN / ITIN)
Company Name
Company Address
City
State
Zip Code
Company Phone Number

Details required for either online linking or manually linking of bank accounts:

Requirements for online linking of bank accounts

Requirements for manual linking of bank accounts

Registered phone number with your bank to enter the OTP received when you enter your credentials
Bank name
Online banking details to log in to your bank account
Account type: Checking or Savings
Account number
Account holder's name

Bank name
Account type: Checking or Savings
Account number
Account holder's name
Routing number

To map a linked bank account, select an existing GL account of the same bank from the Chart of Accounts, or click Create GL Bank Account.

Submitting Details for the KYB or KYC Verification

Complete the KYB or KYC procedure, depending on whether you have a NetSuite OneWorld account.

Important:

If you’re unable to submit all the required KYB or KYC details, you can continue from where you left off when you log in again. However, if a step isn’t completed, you’ll need to re-enter all the information for that step from the beginning.

To submit company details for KYB or KYC verification:

Go to Payment Automation > Dashboard > Overview.
Click Start Setup. The three-step process starts from:
- Set up NetSuite Intelligent Payment Automation powered by BILL page If you have a single instance account.
- Automated Bill Payments Overview page of NetSuite OneWorld account for a Subsidiary.
Note:
If you are requested to complete 2-step verification, see Generating MFA.
Enter the details in the respective fields, then click Next to go the next page.

To review the list of requirements, see Prerequisites to Creating a BILL Account.
After you enter all the details required for initiating the KYB or KYC and click Next, a success message is displayed on the page.
Click Next to Step 2 – Linking Your Bank Account for Funding Payments.

To submit subsidiary details for NetSuite OneWorld accounts for KYB or KYC verification:

To begin setup, click Start Setup immediately after signing the Estimate or Order form to access the Automated Bill Payments Overview page.

For future access, go to Payment Automation > Dashboard > Overview to open the Automated Bill Payments Overview page.
In the Available Subsidiaries section, click Set Up or Resume Set Up for the subsidiary you want to onboard to BILL.

Note:
If you are requested to complete the 2-step verification, see Generating MFA.

You are redirected to BILL's three-step sign up page.

If you have previously been unable to submit the required details for KYB or KYC, you can continue from where you left off.
Enter the details in the respective fields and click Next to go the next page.

To review the list of requirements, see Prerequisites to Creating a BILL Account.
After you enter the details required for initiating KYB or KYC verification and click Next, a success message is displayed on the page.
Click Next to proceed to Step 2 – Linking Your Bank Account for Funding Payments.
After you complete the three-step sign up procedures, to onboard another U.S. subsidiary, repeat from step 2.

Note:
If you want to change any company details, either material or non-material, submit a request to Oracle NetSuite Support. The request is then submitted to BILL. BILL will reach out to the customer to update the details. For more information, see Frequently Asked Questions about Intelligent Payment Automation.