Connecting a U.S. or Canada (MX) Financial Institution to NetSuite

Important Things to Note

Before you connect your financial institution to NetSuite, take note of the following:

• Not every financial institution connection experience is the same and not all financial institutions can be accessed, or accessed reliably, using the Bank Feeds SuiteApp. Several factors may affect whether the Bank Feeds SuiteApp can connect to your financial institutions, including factors outside of NetSuite's control.

  Also, the Bank Feeds SuiteApp only supports certain bank or payment accounts. Selecting an unsupported account type such as a loan, mortgage, or investment may not work with your bank feeds setup.

• You'll need Administrator access or a custom role with required permissions to set up bank feeds. For more information, see Roles and Permissions for Bank Feeds.

• You must enable popups in your browser so the configuration window can open during bank feeds setup.

• When you’re setting up your connection, the Format Profile page session generally expires after 15 minutes. To keep editing your format profile, refresh the page to see the content of your Connectivity Configuration subtab.

• Some financial institutions may require authorization, a PIN, or additional setup before you can connect to NetSuite. Contact your financial institution for assistance.

• You should not set up connections using both U.S. and Canada format profiles. If you already have connections, delete them first before setting up connections in the U.S. and Canada Accounts (MX) format profile. To delete connections, see Managing U.S. and Canada (Yodlee) Financial Institution Connections.

To connect NetSuite to a financial institution operating in the United States or Canada through MX:

1. Go to Setup > Accounting > Financial Statements > Financial Institution > List.

2. On the Financial Institution page, click View next to the Bank Feeds financial institution record.

3. On the Format Profile: Configuration subtab, click Edit next to U.S. and Canada Accounts (MX).

4. On the U.S. and Canada Accounts (MX) format profile page, click the Connectivity Configuration subtab.

5. If you're connecting to a financial institution for the first time, you'll see the following notices before you can start the configuration:

   • MX – Additional Terms and Conditions – Read and acknowledge by clicking the Register button at the bottom of the page.

6. Click Connect New Institution.

   The connection configuration setup popup window appears.

7. In the configuration setup window, select your financial institution from the list. You can also use the search box at the top of the financial institution list to enter a name or a keyword.

   The Connectivity Configuration subtab is masked, and you can't make any changes until you have completed the configuration setup. If you want to go back to the Connectivity Configuration subtab, close the window by clicking X in the upper-right corner of the browser window.

8. If a consent information appears, read the notice on data sharing and then acknowledge by clicking Continue.

9. Depending on your selected financial institution, do one of the following:

   • If you're asked to enter your login credentials on the configuration setup page, do the following:

     1. Enter your financial institution account's login credentials.

     2. Click Continue.

     3. If you're setting up a multifactor authentication (MFA) account which requires additional validation, enter the required confirmation.

     4. Click Continue.

        If your credentials are valid, the system retrieves all bank and credit card accounts from your financial institution and automatically connects them to your NetSuite account.

   • If the system redirects you to your financial institution's website to authenticate, do the following:

     1. Enter your financial institution account's login credentials.

     2. If you're setting up a multifactor authentication (MFA) account which requires additional validation, enter the required confirmation.

     3. On your financial institution's authorization page, review and select the accounts you want to connect to NetSuite.

     4. Grant NetSuite access to your financial institution account. You'll need to do this before the system can start establishing a secure connection.

        The system automatically redirects you back to the bank feeds configuration setup page in NetSuite.

10. To add another financial institution account in NetSuite, repeat Steps 6 to 9. You can connect to a different financial institution or the same financial institution with a different login credential.

    The Connectivity Configuration subtab refreshes with your new connection. All active financial institution connections are listed under the Connections subtab, and all connected accounts are listed under the Accounts subtab.

11. Go to the Account Linking subtab. From the Linked GL Account list, select an account in NetSuite you want to link to the adjacent accounts. For more information, see Linking Accounts for Financial Institution Connectivity.

12. Click Save on the format profile record.

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