1. Accounting
  2. Banking
  3. Bank Feeds SuiteApp
  4. Setting Up Bank Feeds Integration
  5. Connecting a U.S. or Canada Financial Institution to NetSuite
  6. Managing U.S. and Canada Financial Institution Connections

Managing U.S. and Canada Financial Institution Connections

On the Connect to U.S. and Canada Accounts (Link Bank Accounts) format profile page, you can perform any of the following:

To manage your financial institution connections:

  1. Go to Setup > Accounting > Financial Statements > Financial Institution > List.

  2. On the Financial Institution page, click View next to the Bank Feeds financial institution record.

  3. On the Format Profile: Configuration subtab, click Edit next to Connect to U.S. and Canada Accounts (Link Bank Accounts).

  4. On the Connect to U.S. and Canada Accounts Format Profile page, click the Connectivity Configuration subtab.

  5. Click the Connections subtab.

The following table describes the available columns under the Connections subtab.

Column

Icon

Description

Financial Institution

 

This column displays the list of active financial institutions connected to your NetSuite account.

Connection ID

 

This column displays the unique ID of the financial institution connection.

If you have multiple connections to the same financial institution using different login credentials, each connection will have its own unique ID.

Accounts

 

This column displays the number of connected bank and payment accounts associated with your financial institution account.

Note:

If the Accounts column displays zero (0) for a financial institution connection, this means that the configuration was not successful. You can either rebuild or delete the connection and then try again.

Update MFA

 Refresh

This column displays a Refresh icon for each financial institution that requires a MFA token update. For more information about how MFA accounts are handled by the SuiteApp, see Multifactor Authentication in Bank Feeds.

A Check icon appears when the connection’s MFA token is up to date.

To update a connection’s MFA token:

  1. On the Connections subtab, click the Refresh icon in the Update MFA column.

  2. The configuration popup window appears. Enter a valid MFA token.

    To display the configuration window, enable popups in your browser.

  3. Click Continue.

    The system retrieves all bank and credit card accounts associated with your financial institution and automatically connects them to your NetSuite account.

  4. On the configuration setup window, click Save and Finish.

On the Connectivity Configuration subtab, a Check icon replaces the Refresh icon to indicate that the MFA token for the financial institution connection is updated.

Rebuild Connection

 Rebuild Connection

This column displays a Rebuild icon for each financial institution connection. Click the icon to reconfigure your financial institution connection to NetSuite.

When you rebuild a financial institution connection, the system imports bank data starting from the last successful import. However, if you rebuild a financial institution connection with zero accounts connected, the system imports the last 60 calendar days of bank data.

An Error icon will appear beside the Rebuild icon if the connection encounters an error. Connection errors can occur due to any of the following actions:

  • Your login credentials on the bank's website was recently updated

  • The last MFA token update was not successful

  • Consent expires

  • Incorrect connection configuration

    Example, closing the configuration window before completing the configuration process or entering incorrect login credentials.

Click the Rebuild icon to resolve the connection errors.

To rebuild a connection:

  1. On the Connections subtab, click the Rebuild icon in the Rebuild Connection column.

  2. In the configuration popup window, enter your login password.

    To display the configuration window, enable popups in your browser.

    In some instances, the page displays a list of associated bank and credit card accounts connected to NetSuite instead.

  3. Click Update.

  4. Some connections may require you to renew your account information consent to rebuild your connection. In this case, perform the following actions:

    1. Read the notice on data sharing and then acknowledge by clicking Continue.

    2. Enter your login credentials on the financial institution's website.

    3. On your financial institution's authorization page, review the bank and credit card accounts associated with your financial institution connection. Add or remove accounts based on your preference.

    4. On the same page, grant NetSuite access to your account. This action is required before the system can start establishing a secure connection.

    5. Click Continue.

  5. The system retrieves all bank and credit card accounts associated with your financial institution and automatically connects them to your NetSuite account.

    On the summary page, to exclude an account from your connection, clear the box next to the account name.

    Note:

    A box next to the financial institution account name only becomes available if you did not select a bank or credit card account from the financial institution's website.

    If the box is not available, you still can exclude an account from your financial institution connection after completing the rebuild. See Managing U.S. and Canada Bank and Payment Accounts for Bank Feeds to know how to exclude an account from the Connectivity Configuration subtab.

  6. Click Save and Finish.

Delete Connection

 Delete

This column displays a Trash icon for each financial institution connection. Click the icon to delete an existing financial institution connection in NetSuite.

To delete a connection:

  1. On the Connections subtab, click the Trash icon in the Delete Connections column for the financial institution you want to remove from bank feeds.

    Deleting a financial institution connection will disconnect all its associated accounts, and you will no longer receive daily updates.

  2. In the confirmation message that appears, click Delete to confirm your action.

Related Topics

General Notices