Setting Up Bank Feeds Integration

When the Bank Feeds SuiteApp is installed, the following records are automatically provisioned to your NetSuite account:

• Bank Feeds – A preinstalled financial institution record that is locked and cannot be modified.

• Not every financial institution connection experience is the same and not all financial institutions can be accessed, or accessed reliably, using the Bank Feeds SuiteApp. Several factors may affect whether the Bank Feeds SuiteApp will be able to establish and sustain a connection with your financial institutions, including factors outside of NetSuite's control.

  In addition, only select bank or payment accounts are supported by the Bank Feeds SuiteApp. Selecting an unsupported account type such as a loan, mortgage, and investment may not apply to your bank feeds setup.

• Connect to U.S. and Canada Accounts – A preinstalled format profile record where you can set up your bank feeds configuration for financial institutions operating within the United States and Canada.

  Note:

  If you installed the earlier version of the Bank Feeds SuiteApp, the format profile record name displays as Link Bank Accounts.

• Connect to Europe Accounts – A preinstalled format profile record where you can set up your bank feeds configuration for PSD2 regulated financial institutions operating within Europe.

• Connect to Non–PSD2 Europe Accounts – A preinstalled format profile record where you can set up your bank feeds configuration for non-PSD2 regulated financial institutions operating in Europe.

  As of version 2021.1.1, only non-PSD2 financial institutions in Switzerland are supported.

• Connect to Accounts in Other Countries – A preinstalled format profile record where you can set up your bank feeds configuration for financial institutions operating in New Zealand, Philippines, Singapore, and Thailand.

These SuiteApp components enable NetSuite to directly connect to your financial institutions and retrieve bank data.

The preinstalled records can be accessed through the Setup Manager (Setup > Accounting > Financial Institution > List). For more information about Financial Institution and Format Profile Records, see Financial Institution Records.

To set up your bank feeds, you must first connect your NetSuite account to your financial institution using an authorized Account Information Service Provider (AISP). After a successful connection is established, all bank and credit card accounts associated with your financial institution are automatically connected to your NetSuite account.

Important Things to Note:

• Not every financial institution connection experience is the same and not all financial institutions can be accessed, or accessed reliably, using the Bank Feeds SuiteApp. Several factors may affect whether the Bank Feeds SuiteApp will be able to establish and sustain a connection with your financial institutions, including factors outside of NetSuite's control.

  In addition, only select bank or payment accounts are supported by the Bank Feeds SuiteApp. Selecting an unsupported account type such as a loan, mortgage, and investment may not apply to your bank feeds setup.

• Before setting up your bank connection, you should contact your financial institution to ensure your bank or credit card account is authorized for a bank feed connection.

• NetSuite imports posted transactions only. The system does not import any pending transactions not yet cleared for posting by your financial institution.

• Posting and availability of transactions for importing may vary depending on your financial institution. Some transactions may be available on your financial institution’s website but are not yet allowed for downloading until they are completely posted in your account.

• If there are missing transactions, wait at least 24 hours in case your financial institution posting schedule and your time zone do not match.

• Some financial institutions operating in Asia and New Zealand can have different pending transaction configuration. To avoid duplicate transactions from these financial institutions, the system's AISP has a waiting period of 3 – 4 days before updating the transaction status as Posted. This action may result in delays in bank transaction import.

After the bank feeds setup configuration is complete, the automated bank data retrieval and import process begins. A progress message appears on the Bank Feeds financial institution record and you can click the Track your status link to view the processing status of your import.

General Notices