Search
When shoppers visit your web store, you want them to quickly find the items that they are looking for with minimum navigation. The Item Search service speeds up this process by returning search results for the search query provided by the shopper. NetSuite gives you all the tools you need to boost item search in your Commerce web stores and SCIS. You can:
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Configure your item search settings, including Search Fields, Facet Fields, Sort Fields, and Field Sets
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Get to know the Search Index, which helps make search requests more targeted and faster
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Use the Item Search API to retrieve data from your indexed item records
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Use Search Synonyms to define variants of terms in your product catalog
The procedures in this section assume you've already set up Item Records for Web Stores. For more information, see Item Availability.
Your search results depend on your product catalog, your item search settings, and whatever your shopper searches for. You can’t control what shoppers search for, but you can make a good guess and set up your search settings to match.
When you set up and save your item search settings for the first time, the Search Index gets built. The Search Index is defined by the fields that you configure in your search settings, and indexing gets your item records ready for the Item Search API.
The Item Search API is an interface that lets you retrieve the indexed items. By specifying the input parameters with the Item Search API, you can retrieve a subset of indexed items in the JSON response. Web Developers can use this API to build facet filtering and keyword search on item data.
Search Synonyms helps shoppers find what they’re looking for using the language that comes naturally to them.
Search Analytics lets you see standard reports showing the top search queries your shoppers used to find products, plus the most common searches that didn’t return any results.