Search Synonyms
Starting with the 21.1 release of NetSuite, the menu navigation for these applications has changed:
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Setup > SuiteCommerce Advanced > One-Way Synonyms has changed to Commerce > Marketing > Search > One-Way Synonyms.
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Setup > SuiteCommerce Advanced > Group Synonyms has changed to Commerce > Marketing > Search > Group Synonyms.
See Commerce Tab.
The Synonyms feature lets you set up different versions of terms in your product catalog. With synonyms, shoppers can use familiar search terms and receive expanded results. When someone searches for a term, the search also looks for its synonyms. This means you don’t have to add every possible term and variant to your item records.
For example, if a shopper searches for pants but your catalog mostly uses trousers, you’d normally have to add pants as a keyword to every item—which takes a lot of time. With Synonyms, you set pants as a synonym for trousers one time, and now searching for pants brings up both pants and trousers.
When you set up search synonyms, make sure the terms are in fields you’ve set as search fields with a Keyword match type. This is necessary because only indexed search fields are included in the search.
For example, if you set purple, magenta, violet, and lavender as synonyms, shoppers can find the closest shade. But you can only use the synonym if the product color is in the Product Description field, and you’ve set that field with a Keyword match type.
Types of Search Synonyms
You can set up two types of search synonyms in NetSuite:
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Group Synonym — A group synonym is a set of terms that all return the same search results for any word in the group.
For example, if you set sneakers, trainers, and shoes as group synonyms, searching for any of those terms will search for all of them.
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One-way Synonym — A one-way synonym works in one direction to produce search results.
For example, if candy is a one-way synonym for sweets (sweets –> candy), searching for sweets will also search for candy, but searching for candy won’t search for sweets. If you want it to work both ways, set up sweets and candy as group synonyms.