Voiding Electronic Invoices Numbers on Outras Operações Fiscais Transactions (Brazilian Hub SuiteApp)

To void an eletronic invoice number on outras operações fiscais transactions:

1. Go to BRHub > Transações > Outras Operações Fiscais.

2. Click Edit next to the transaction that generated the number you want to void.

3. Click the E-Document subtab.

4. In the E-Document Template field, select the voiding template.

5. Click Save.

6. To generate the voiding e-document, click Generate E-Document.

   If the e-document generation is successful, the Send E-Document button appears at the top.

7. Click Send E-Document.

   If the e-document sending is successful, a confirmation message appears at the top of the page.

8. (Optional) To confirm that the tax authority certified the number voiding request, do the following:

   1. At the top of the page, verify the transaction status.

      If the voiding was successful, the transaction status is Paid in full.

   2. Click the NF-e subtab.

   3. Under Retorno, in the Status de Retorno field, verify the voiding status.

      If the voiding was successful, the field displays the status Inutilização efetuada com sucesso.

   4. In the Mensagem Retorno field, review the message returned by the tax authoritry.

      If the voiding was successful, the return message is Inutilizacao de numero homologado.

      Note:

      If the number voiding fails, edit the transaction, and fix the problems listed in the return message. Then, repeat the procedure.

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