Unlocking a Project in SuiteProjects Pro
After you lock project schedule and task information for editing in SuiteProjects Pro you can do one of the following to unlock it:
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If you are an account administrators or have the Unlock projects (locked by SuiteProjects Pro Project Connector) role permission, in SuiteProjects Pro, go to the locked project, click the Tips button. The contextual tips mention that some information cannot be modified because the project is locked by Project Connector and includes a link to unlock the project. Click the link to unlock the project.
Note:If the role form does not include the Unlock projects (locked by SuiteProjects Pro Project Connector) role permission, contact SuiteProjects Pro Support and request the following configuration setting for your company's SuiteProjects Pro account: Enable unlocking of projects (locked by SuiteProjects Pro Project Connector)
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In Microsoft Project, open the project file linked to the project in SuiteProjects Pro that you want to unlock, export the project plan to SuiteProjects Pro with the Export to an existing project box checked and the Lock project plan for editing in SuiteProjects Pro box cleared. See Exporting a Project Plan from Microsoft Project to SuiteProjects Pro.
After the project is unlocked,you can import it from SuiteProjects Pro into Microsoft Project. See Importing a Project Plan from SuiteProjects Pro into Microsoft Project.
Remember that, to be able to update the project in Microsoft Project and export the changes back to the project in SuiteProjects Pro, you must check the Lock project plan for editing in SuiteProjects Pro box when setting up the import.