1. Exchange Integration Manager
  2. Running the SuiteProjects Pro <> Exchange Integration

Running the SuiteProjects Pro <> Exchange Integration

After you set up the SuiteProjects Pro <> Exchange integration, you can run Exchange Integration Engine to export task assignments, bookings, and time off requests (schedule requests) from SuiteProjects Pro to Exchange user mailboxes as calendar events and import calendar events from Exchange user mailboxes to SuiteProjects Pro as bookings if the bidirectional integration is enabled.

If you use Exchange Integration Manager 5.0 or later version, you can run Exchange Integration Engine as a Windows service. See Running Exchange Integration Engine as a Windows Service.

Important:

You should not use Task Scheduler to run Exchange Integration Manager 4.0 or later version.

Exchange Integration Engine uses the following process:

  1. Exchange Integration Engine checks for new information in SuiteProjects Pro and fetches all new information from SuiteProjects Pro if found.

  2. Exchange Integration Engine sends the new information from SuiteProjects Pro to Exchange.

  3. Exchange Integration Engine waits for a response from Exchange and updates SuiteProjects Pro with the information received.

You can view console logs to check the status of your SuiteProjects Pro <> Exchange integration at any time. See Viewing Console Logs for the SuiteProjects Pro <> Exchange Integration.

Running Exchange Integration Engine

To run Exchange Integration Engine you must have:

  • Administrator role in Windows or Windows Server.

  • Read and write access to all Exchange user mailboxes the integration is configured to export to and import from

To run Exchange Integration Engine:

  1. Launch SuiteProjects Pro Exchange Integration Setup. To do so, do one of the following:

    • Go to the application installation directory (the default installation directory is C:\Program Files (x86)\SuiteProjectsPro\ExchangeManager). Click SuiteProjectsProExchangeEngine.exe.

    • Go to the Windows start menu, scroll down to SuiteProjects Pro Exchange Manager, expand the program folder and click Start Engine.

      Exchange Manager shortcuts in Windows Start menu.

    A command line window opens and runs the Exchange Integration Engine as it has been configured. See Setting Up the SuiteProjects Pro Exchange Integration.

  2. Exchange Integration Engine runs continuously in the background after you launch it. To stop Exchange Integration Engine, go to the Windows start menu, scroll down to SuiteProjects Pro Exchange Manager, expand the program folder and click Stop Engine.

Running Exchange Integration Engine as a Windows Service

If you use Exchange Integration Manager 5.0 or later version, you can run Exchange Integration Engine as a Windows service.

To run Exchange Integration Engine as a Windows service

  1. Launch the Exchange Integration Tray Monitor. To do so, do one of the following:

    • Go to the application installation directory (the default installation directory is C:\Program Files (x86)\SuiteProjectsPro\ExchangeManager). Click SuiteProjectsProExchangeTrayMonitor.exe.

    • Go to the Windows start menu, scroll down to SuiteProjects Pro Exchange Manager, expand the program folder and click Tray Monitor.

      Exchange Manager shortcuts in Windows Start menu.

  2. Go to the taskbar system tray, locate and the right-click the Exchange Integration Tray Monitor icon and click Install Service.

    Context menu appearing when you right click the Taskbar System Tray icon for Exchange Integration Engine.

  3. After the service installation completes, right-click the Exchange Integration Tray Monitor icon and click Start Service or Stop Service to control the service, or click Stats to open the Exchange Integration Monitor window and review the status and activity of the Exchange Integration Engine Windows service.

    Exchange Integration Engine Monitor window.

When Exchange Integration Manager 5.0 or later is installed, the following shortcuts are available from the Windows start menu:

Viewing Console Logs for the SuiteProjects Pro <> Exchange Integration

You can view console logs to check the status of your SuiteProjects Pro <> Exchange integration at any time and audit changes to the integration configuration.

Two logs are available for the

  • The Setup log lists all setup and configuration actions performed using Exchange Integration Setup (SuiteProjectsProExchange.log).

  • The Engine log lists all Exchange Integration Engine actions with dates and times. (SuiteProjectsProExchangeEngine.log).

You should attach a copy of both log files when contacting SuiteProjects Pro Support to report an issue with Exchange Integration Manager. See Troubleshooting Exchange Integration Manager.

To view console logs for the SuiteProjects Pro <> Exchange integration:

  1. Do one of the following:

    • Go to the application installation directory (the default installation directory is C:\Program Files (x86)\SuiteProjectsPro\ExchangeManager) and double-click the log file to open it in your default text editor.

    • Go to the Windows start menu, scroll down to SuiteProjects Pro Exchange Manager, expand the program folder and click Show console logs for Engine to view the Engine log.

      Exchange Integration Manager shortcuts in Windows Start menu.

    • In SuiteProjects Pro Exchange Integration Setup, go to Help > Exchange Integration Logs > [Choose the log].

    • Right-click the Exchange Integration Tray Monitor icon and click Log to view the Engine log.