1. Developing SOA Applications with Oracle SOA Suite
  2. Using the Human Workflow Service Component
  3. Using Oracle BPM Worklist
  4. Acting on Tasks: The Task Details Page
  5. How To Act on Tasks
  6. To Add Comments or Attachments

To Add Comments or Attachments

To add comments or attachments:

Note:

  • If you are the initiator of the task, then your comment is shared with all process participants and not only with task assignees. The option to share with only task participants is not available to you.

  • Comments added to a parent task also appear in any subtasks of that parent.

  • Click Save before you browse for or upload attachments, to ensure that any previous changes to the task details page are saved.

  • When you remove a file or URL attachment, the task is not automatically updated. You must explicitly select Actions > Save. Otherwise, the attachment is not removed, even though it is displayed as removed. This is the expected behavior.

  • If you add a file attachment, you do not need to explicitly select Actions > Save.

  • If you add a URL attachment, you must explicitly select Actions > Save.

  • In an environment with servers clustered for high availability purposes, file uploading is not supported if a failover occurs. If the active server shuts down, then the uploading process is not assumed by the other server and the upload fails.

  • If you are using an ADF connection and you receive a "No Protocol" error when attempting to add an attachment, verify that your connections.xml file is synchronized with the correct WSDL file. The connections.xml file is located in the directory .adf/META-INF/ in your ADF workspace.

  1. In the Comments or Attachments area, click Add.

    Figure 32-31 Worklist Comments and Attachments

    Description of Figure 32-31 follows
    Description of "Figure 32-31 Worklist Comments and Attachments"
  2. Enter comment text and click OK. Comments cannot be deleted after they are added.

    The date and timestamp and your user name are included with the comment.

  3. For attachments, provide a file or URL attachment, as shown in Figure 32-32, and click OK.

    Figure 32-32 Adding a Worklist Attachment

    Description of Figure 32-32 follows
    Description of "Figure 32-32 Adding a Worklist Attachment"

    If you attach a URL file in Oracle BPM Worklist (for example, http://www.example.com/technology/products/oem/management_partners/snmpwp6.gif), it is not sent as an email attachment. Instead, it appears as a link in the task details of the email notification. However, if a desktop file is attached, it can be seen as a separate attachment in the task notification.

    Note:

    Attachment file names that use a multibyte character set (MBCS) are not supported.

    Attachments of up to 1998K can be uploaded. You can modify this setting by setting the context parameter in web.xml as follows: 

    <context-param>
  <param-name>org.apache.myfaces.trinidad.UPLOAD_MAX_DISK_SPACE</param-name>
  <param-value>1998</param-value>
</context-param>

    For more information about file uploading, see the Oracle Fusion Middleware Web User Interface Developer's Guide for Oracle Application.

  4. From the Task Actions list, click Save.