Assignments for user administrators

Even if you have global user managers at your organization, you must have a user administrator in each study to manage other study users and assign them to individual sites and depots. The user administrator site and depot assignments determine which sites and depots they can assign to other users.

  • The user administrator (template) study role is of Design type and can only be assigned for the Study Design mode, but user administrators might have other roles too. For example, a user who is a user administrator in Study Design mode can be assigned with any other Sponsor or Site type study role in Production, Testing or Training modes. Typically, study user administrators are site administrators in Production, Testing and Training modes. See, Types of study roles in Clinical One Cloud Service.

    Note:

    If you assign a user to the User Administrator (template) study role in Design mode and to a custom role in Testing, Production, or Training modes, the custom role must include one of the following permissions in order for the user to successfully add users to a study.
    If one of these permissions is not included in the custom role, the user will not be able to perform user management actions in those modes.
    Permissions Permissions Permissions
    Blinded Depot User Create and Manage Depots Manage Study Inventory for Unblinded Users
    Manage Subject Number Configuration Receive New Shipments at the Depot Receive Shipments and Update Site Inventory
    Release Shipments from Quarantine Run the User Upload Error Report Update the Shipment Order Form
    View Depots View Only for Unblinded Support Users View Quantum Drug Order Form
    View Role Assignments for Study Users View Study Design --
  • Global users with the Study Creator role are the only users who can assign study users with roles for the study design mode. This means they are the only ones capable to add users as study user administrators and study designers. See Roles in user management.
  • Even though study creators can add other study users, they do not have access to individual sites. If you are a study creator and must manage other study users and their assignments, consider adding yourself to the study as the study user administrator.
The table below describes typical study role, site, and depot assignments for a user administrator.
Job role Study role assignment Site assignment Depot assignment
User administrator
  • For Study Design Mode, select the User Administrator role.
  • For Production, Testing, and Training modes, select the desired role. This would typically be the Site Administrator role.

For all three categories of sites (Production, Testing, and Training Sites), select the checkbox for any site where the user administrator must be able to assign other users.

For example, if the user administrator must assign users to Hospital Roma (a site created in Testing mode), then the user administrator must also be assigned to Hospital Roma in Testing mode.

For all three categories of depots (Production, Testing, and Training depots), select the checkbox for any depot where the user administrator must be able to assign other users.

For example, if the user administrator must assign users to the Canada Depot (a depot created in Production mode), then the user administrator must also be assigned to the Canada Depot in Production mode.