1.1.1 Onboarding Initiation

In the Initiation stage, the Relationship Manager can capture brief information about the retail customer to be onboarded using Oracle Banking Enterprise Party Management.

Note:

User should have required Personal Identifiable Information (PII) access to onboard a party, if PII fields are configured. Refer to the Oracle Banking Party Configurations User Guide for more details.
  1. On the Homepage, under Party Services, click Party Management.
  2. Under Party Management, click Onboarding.
    The Onboarding screen displays.

    Figure 1-2 Onboarding Initiation



  3. On the Onboarding screen, specify the fields. For more information on fields, refer to the field description table.

    Table 1-1 Onboarding Initiation - Field Description

    Field Description
    Customer Type Select Retail from the drop-down values. The available options are:
    • Retail
    • Corporate
    • Small and medium Business
    • Small Medium Enterprise
    Business Process Code If required, select the desired business process code.

    Note:

    This field is displayed and required only if more than one process code is configured for a given customer type. The drop-down values will be based on the process code configuration.
  4. Click Onboard Now.
    The Retail Onboarding - Quick Initiation screen is displayed.

    Figure 1-3 Retail Onboarding - Quick Initiation



  5. On the Quick Initiation screen, specify the details. For more information on fields, refer to the field description table.

    Table 1-2 Quick Initiation – Field Description

    Field Description
    First Name The given name of the party as per official records.
    Middle Name The additional given name of the party, if applicable.
    Last Name The surname or family name of the party.
    Maiden Name The last name of the party before marriage, applicable to individuals who have changed their surname.
    Date of Birth The official birth date of the party. Date of Birth cannot be a future date.

    Note:

    Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer.
    Gender The gender identity of the party (e.g., Male, Female).

    Entity Code: GTY

    Birth Country The country where the party was born as per official records.

    Common Core Maintenance: cmc country maintenance.

    Country of Residence The country where the party currently resides.

    Common Core Maintenance: cmc country maintenance.

    Customer Category The classification of the party based on predefined categories.

    Common Core Maintenance: cmc customer categories.

    .
    Application Priority Select the priority of the party onboarding application from the drop-down list.
    Customer Access Group The designated user access group(s) for the party.

    Common Core Maintenance: cmc customer access group

    Note:

    • User should have required access to onboarding a party within a customer access group.
    • For more details, refer to the Oracle Banking Party Configurations User Guide.

    Note:

    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  6. Click Submit.

    The system will check for duplicate customers (Dedupe Check). For more information, refer to the Duplication Check (De-dupe Check).

    If there is no duplicate customer existed in the system, then the system creates a unique party ID for the customer and displays the Initiation - Basic Details screen. For more information, refer to the Onboarding Initiation - Basic Details. The retail onboarding quick initiation screen is displayed with following sections to capture additional party details.
    • Basic Details
    • Relationships
    • Educational Qualification
    • Employment
    • Financial Information
    • MIS Details
    • Comments
    • Review and Submit