1.1.1.1 Onboarding Initiation - Basic Details

The basic detail section offers fundamental information about the party, encompassing demographic details, address information, contact details, and other pertinent data.

Note:

The fields marked as Required are mandatory.

Basic details screen captures the following data segments for personal details to onboard the customer.

Table 1-3 Data Segment - Description

Sl.No Data Segment Name Mandatory / Optional / Conditional Description
1 Basic Info and Citizenship Mandatory Data Segment to capture basic personal information of the party.
2 Contact Details Optional Data Segment to capture contact details of the party such as Mobile, Email etc.
3 Current Address Conditional Data Segment to capture current address of the party such as current communication address, current residential address, etc.

Note:

Address type in current address can be configured as mandatory through Address Management Maintenance. For more information, refer to the Oracle Banking Party Configurations User Guide.
4 Previous Address Optional Data Segment to capture previous addresses of the party such as previous communication address, previous residential address, etc.

Multiple previous address for each of the address type can be captured in previous address.

Minimum address history will be required, if configured, as per Address Management Maintenance.

Note:

For more information, refer to the Oracle Banking Party Configurations User Guide.
5 ID Details Mandatory Data Segment to capture Identity details of the party such as Passport, Driving License, etc.
6 Tax Declaration Mandatory Data Segment to capture Tax Details of the party such as Form W8-BEN, W9 etc.

  1. On Initiation - Basic Details screen, click and expand the Basic Info and Citizenship section.
    The Basic Info and Citizenship screen displays.

    Figure 1-4 Basic Info and Citizenship



    Note:

    Basic details provided in the Quick Initiation screen are automatically populated on this screen.
  2. On the Basic Info and Citizenship segment, specify the details of the customer. For more information on fields, refer to the field description table.

    Note:

    The drop-down values are configurable through Entity Code Maintenance. Refer Entity Maintenance in Party Configuration Guide.

    Table 1-4 Basic Info and Citizenship – Field Description

    Field Name Description
    Title The formal title or honorific prefix assigned to the party (e.g., Mr., Mrs.).

    Entity Code: TLE

    Salutation

    The greeting or form of address used for the party in communication.

    .

    Entity Code: SAL

    First Name The given name of the party as per official records
    Middle Name The additional given name of the party, if applicable.
    Last Name The surname or family name of the party.
    Suffix

    The suffix used in the party’s name, such as Jr., Sr., III, etc.

    Entity Code: SUF

    Short Name A shortened or commonly used version of the party’s full name.
    Maiden Name The last name of the party before marriage, applicable to individuals who have changed their surname.
    Name in Local Language The name of the party written in their native or regional language.
    Date of Birth The official birth date of the party. Date of Birth cannot be a future date.

    Note:

    : Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer.
    Minor A flag indicating whether the party is legally a minor.
    National ID The Social Security Number (SSN) for U.S. citizens or the equivalent national identification number for other countries.
    Occupation The job title or primary occupation of the party.

    Entity Code: OCC

    Staff A flag to indicate whether the party is an employee of the organization.
    Gender

    The gender identity of the party (e.g., Male, Female).

    Entity Code: GTY

    Marital Status

    The marital status of the party, such as Single, Married, Divorced.

    Entity Code: MST

    Customer Category The classification of the party based on predefined categories.

    Common Core Maintenance: cmc customer categories.

    Customer Segment The business or customer segment to which the party belongs (e.g. High Net Worth).

    Entity Code: SEG

    Customer Access Group The designated user access group(s) for the party.

    Common Core Maintenance: cmc customer access group

    Note:

    • User should have required access to onboarding a party within a customer access group.
    • For more details, refer to the Oracle Banking Party Configurations User Guide.
    Profession The professional field or industry in which the party is employed.

    Entity Code: PFS

    Relationship Manager ID The unique identifier of the relationship manager assigned to the party.

    Common Core Maintenance: cmc user maintenance

    Photo A reference image or icon used to highlight significant dates related to the party.
    Birth Country The country where the party was born as per official records.

    Common Core Maintenance: cmc country maintenance

    Nationality The citizenship or nationality of the party as per legal documentation.

    Common Core Maintenance: cmc country maintenance

    Citizenship by The process through which the party obtained citizenship (e.g., Birth).

    Entity Code: CBT

    KYC Verified A flag indicating whether KYC is verified for the party.

    Note:

    • KYC Status as per standalone KYC record supersedes and overwrite Is KYC verified.
    • If KYC Status as per Standalone KYC record is available KYC Verified cannot be setup manually.
    Resident Status The legal residency status of the party, such as Resident, Non-Resident, or Permanent Resident.

    Entity Code: RES

    Country of residence The country where the party currently resides.

    Common Core Maintenance: cmc country maintenance

    Preferred Language The language the party prefers for communication.

    Common Core Maintenance: cmc language maintenance

    Preferred Currency The currency the party prefers for transactions.

    Common Core Maintenance: cmc currency maintenance

    Risk Level The risk assessment level assigned to the party based on financial or compliance factors (e.g., Low, Medium, High).

    Entity Code: RSK

    Purpose The reason for onboarding the party, such as Personal Banking, Business Banking, or Investment Services.

    Entity Code: DPI

    Facebook The URL of the party’s Facebook profile.
    Twitter The URL of the party’s Twitter (X) profile.
    Instagram The URL of the party’s Instagram profile.
    LinkedIn The URL of the party’s LinkedIn profile.
    Blog The URL of the party’s personal or professional blog.
    Tumblr The username or profile ID of the party on Tumblr.
    Is Customer A flag indicating whether the party is a customer or not.
    Frozen A flag indicating if the party is frozen due to regulatory or internal reasons.

    Field is only available during amendment process.

    Bankrupt A flag indicating if the party has been legally declared bankrupt.

    Field is only available during amendment process.

    Where About Unknown A flag indicating if the current location or status of the party is unknown.

    Field is only available during amendment process.

    Deceased A flag indicating if the party is deceased.

    Field is only available during amendment process.

    Date of deceased If the party is marked as deceased, the official date of death must be recorded (no future dates allowed).

    Field is only available during amendment process.

    Note:

    Date of deceased cannot be a future date or less than party onboarding date.
    Origin Code A system-generated or predefined code indicating the origin of the party’s relationship with the organization.

    Entity Code: OGC

    Sub-Origin Code A more specific classification of the origin code providing additional context.

    Entity Code: SO, SA, MCB, CMY

    Note:

    • Sub-Origin Code will only be displayed, if Origin Code is selected.
    • Origin Code and Sub-Origin Code are co-mandatory fields.
    • Sub-Origin Code values are populated based on selected Origin Code. Refer Oracle Banking Party Configurations User Guide for dependent field configuration.
    Duplicate Merge A flag indicating if the party has potential duplicate records that can be merged.
    Referral Source The source through which the party was referred, such as an existing customer, agent, or marketing campaign.

    Entity Code: REF

    Date Marked for Deletion The date when the party’s record was marked for deletion.
    Customer Since Date since customer of the financial institution
    Customer Status The current status of the party in the system (e.g., Active, Inactive).

    Entity Code: CST

    Membership Start Date The date the party became a member of financial institution.

    Note:

    Membership start date cannot be a future date or less than party onboarding date.
    Sponsorship The entity or individual who has sponsored or referred the customer.

    Entity Code: SPR

    Duplicate Override A flag indicating whether the user has manually overridden a duplicate party check.
    Last Contact Date The most recent date when the party contacted through any official communication channel. Field is only available during view process as a Data Segment.
    Source System The originating system or platform party contacted the financial institution. Field is only available during view process as a Data Segment.
    Activity Type The nature or type of activity associated with the party, such as transaction, inquiry, or service request. Field is only available during view process as a Data Segment.
    Reference Number A unique identifier assigned to a specific transaction, activity, or record related to the party. Field is only available during view process as a Data Segment.
    Last Customer Update Date The most recent date when the party’s information was updated by the customer. Field is only available during view process as a Data Segment.
    Last System Update Date The most recent date when the party’s record was updated automatically by the system. Field is only available during view process as a Data Segment

    Note:

    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  3. Click and expand the Contact Details data Segment.
    The Contact Details screen displays.

    Figure 1-5 Initiation - Contact Details



  4. On the Contact Details screen, under the Mobile Phone and Email tabs, specify the details. For more information on fields, refer to the field description below.

    Table 1-5 Media (Mobile Phone) – Field Description

    Field Description
    ISD Code The International Subscriber Dialing (ISD) code for the mobile number.
    Contact Sub-type Sub-classification or type of contact within the main category.

    Entity Code: CSY

    Mobile Number Specify the mobile number of the customer.
    Preferred A flag indicating whether the provided mobile number is the party’s preferred address.
    • At-least one Email per Contact Subtype should be marked as preferred.
    • Only one Email per Contact Subtype can be marked as preferred.

    Table 1-6 Media (Email) – Field Description

    Field Description
    Email Id Email ID of the party.
    Contact Sub-type Sub-classification or type of contact within the main category.

    Entity Code: CSE

    Preferred A flag indicating whether the provided Email is the party’s preferred address.
    • At-least one Email per Contact Subtype should be marked as preferred.
    • Only one Email per Contact Subtype can be marked as preferred.

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

  5. Click and expand the Current Address section.
  6. Click on the + button to add the address details.
    The Add Address screen displays.
  7. On the Add Address segment, specify the fields. For more information on fields, refer to the field description table.

    Table 1-7 Add Address – Field Description

    Field Description
    Address Type The category of the current address, such as Residential, Communication.

    Entity Code: ATY

    Address type can be configured as mandatory using Address Management. Refer to the Oracle Banking Party Configurations User Guide for more details.

    Location The geographical location or area where the current address is situated. Party Maintenance: obpy location maintenance.

    Refer to the Oracle Banking Party Configurations User Guide for more details.

    Preferred A flag indicating whether the provided address is the party’s preferred address.
    • At-least one address per address type should be marked as preferred.
    • Only one address per address type can be marked as preferred.
    Address Since The date from which the current address is considered valid and active.
    Address Line 1 / Building Name The first line of the current address, typically including the building name or primary address details.
    Address Line 2 / Street Name The second line of the address, usually containing the street name or additional address details.
    Address Line 3 / City / Town Name The third line of the address, typically specifying the city or town.
    State / Country Subdivision The state, province, or region of the provided current address. List of states is populated based on selected country.

    Common Core Maintenance: cmc state maintenance.

    Country The country where the provided current address is located.

    Common Core Maintenance: cmc country maintenance.

    Zip Code / Post Code The postal or ZIP code associated with the current address.
    Zip +4 The extended ZIP+4 code for addresses in certain countries, providing more precise location details.
    Address Source The origin of the address data, such as Customer Provided, System Generated, or Government Database.

    Entity Code: ADS

    Note:

    • Mandatory and optional address settings can be configured through Address Maintenance. For more details, refer to the Oracle Banking Party Configurations User Guide.
    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  8. Expand the Additional Info section on the Add Address segment.
    The Additional Info data segment is displayed.
  9. Specify the details in the Additional Info segment. For more information on fields, refer to the field description table.

    Table 1-8 Additional Info – Field Description

    Field Description
    Department The department or business unit located at the provided current address, if applicable.
    Sub Department A more specific division or section within the department at the given address.
    Building Number The specific building number associated with the current address.
    Floor The floor number within the building where the party is located, if applicable.
    Post Box The designated post office box number assigned to the party, if applicable.
    Room The specific room or suite number associated with the current address.
    Town Location Name / Locality The town, locality, or neighborhood where the current address is situated.
    District Name The district or administrative division where the provided current address is located.
    Landmark A notable landmark or point of reference near the provided current address.
    Contact Name / Narrative The name of the contact person or a locality identifier associated with the current address.

    Note:

    Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.
  10. On the Add Address screen, in the Media For Address segment, specify the details under the Mobile Phone tab.
  11. On the Mobile tab, click + icon.
    The Add Mobile Number pop-up screen is displayed.
  12. Specify the details in the Add Mobile Number pop-up screen. For more information on the fields, refer to the field description table.

    Table 1-9 Media (Mobile Phone) – Field Description

    Field Description
    ISD Code The International Subscriber Dialing (ISD) code for the mobile number.
    Mobile Number The mobile phone number of the party.
    Preferred A flag indicating whether the provided mobile number is the party’s preferred address.
    • At-least one Mobile per Contact Subtype should be marked as preferred.
    • Only one Mobile per Contact Subtype can be marked as preferred
  13. On the Add Address screen, in the Media segment, specify the details under the Email tab.
  14. On the Email tab, click + icon.
    The Add Email pop-up screen is displayed.
  15. Specify the details in the Add Email pop-up screen. For more information on the fields, refer to the field description table.

    Table 1-10 Media – Field Description

    Field Description
    Email Id Email ID of the party.
    Preferred A flag indicating whether the provided Email is the party’s preferred address.
    • At-least one Mobile per Contact Subtype should be marked as preferred.
    • Only one Mobile per Contact Subtype can be marked as preferred

    Note:

    Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.
  16. On the Basic Details screen, click and expand Previous Address segment.
    The Previous Address screen is displayed.
  17. On the Previous Address screen, click + icon.
    The Add Address pop-up screen is displayed.
  18. On the Add Address pop-up screen, specify the fields. For more information on the fields, refer to the field description table.

    Table 1-11 Add Address – Field Description

    Field Description
    Address Type The category of the current address, such as Residential, Communication.

    Entity Code: ATY

    Location The geographical location or area where the current address is situated. Party Maintenance: obpy location maintenance.

    Refer to the Oracle Banking Party Configurations User Guide.

    Preferred A flag indicating whether the provided address is the party’s preferred address.
    • At-least one address per address type should be marked as preferred.
    • Only one address per address type can be marked as preferred.
    Address From The date from which the current address is considered valid and active.
    Address To The date upto which the current address is considered valid and active.
    Address Line 1 / Building Name The first line of the current address, typically including the building name or primary address details.
    Address Line 2 / Street Name The second line of the address, usually containing the street name or additional address details.
    Address Line 3 / City / Town Name The third line of the address, typically specifying the city or town.
    State / Country Sub-Division The state, province, or region of the provided current address.

    Common Core Maintenance: cmc state maintenance.

    Country The country where the provided current address is located.

    Common Core Maintenance: cmc country maintenance.

    Zip Code / Post Code The postal or ZIP code associated with the current address.
    Zip +4 The extended ZIP+4 code for addresses in certain countries, providing more precise location details.
    Department The origin of the address data, such as Customer Provided, System Generated, or Government Database.
    Sub Department The department or business unit located at the provided current address, if applicable.
    Building Number A more specific division or section within the department at the given address.
    Floor The specific building number associated with the current address.
    Post Box The floor number within the building where the party is located, if applicable.
    Room The designated post office box number assigned to the party, if applicable.
    Town Location Name / Locality The specific room or suite number associated with the current address.
    District Name The town, locality, or neighborhood where the current address is situated.
    Landmark The district or administrative division where the provided current address is located.
    Contact Name / Narrative A notable landmark or point of reference near the provided current address.
    Address Source The name of the contact person or a locality identifier associated with the current address.

    Entity Code: ADS

    Note:

    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  19. On the Basic Details screen, click and expand ID Details segment.
    The ID Details screen is displayed.
  20. On the ID Details segment, click Add icon icon.
    The Add ID Details pop-up screen is displayed.
  21. On the Add ID Details pop-up screen, specify the fields. For more information on fields, refer to the field description table.

    Table 1-12 ID Details - Field Description

    Field Description
    ID Type The specific type of identification document provided by the party (e.g., Passport, National ID, Driver’s License).

    Entity Code: ITY

    ID Status The current verification status of the identification document provided by the party (e.g., Verified).

    Entity Code: IDS

    Unique ID A unique identifier assigned to the party for identification and reference purposes.
    Place of issue The location or authority that issued the identification document of the party.
    Valid From The start date of the validity period of the identification document.
    Valid Till The end date of the validity period of the identification document.
    Remarks Additional information or notes related to the party’s identification status or document.
    Preferred A flag used to mark the preferred ID type record for the party.
    • At-least one ID should be marked as preferred.
    • Only one ID can be marked as preferred

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
  22. Click and expand Tax Declaration section.
    The Tax Declaration screen is displayed.
  23. Click on the Add icon button to specify the details.
    The Add Tax pop-up screen is displayed.
  24. On Add Tax pop-up screen, specify the fields. For more information on fields, refer to the fields description table.

    Table 1-13 Add Tax – Field Description

    Field Description
    Tax Resident Status Indicates the party’s tax residency status (e.g., Resident, Non-Resident).

    Entity Code: RES

    TIN Type The type of tax identification number (TIN) provided by the party (e.g., Social Security Number, PAN).

    Entity Code: TINT

    TIN Status The status of the tax identification number (e.g., Valid, Pending, Invalid).

    Entity Code: TNNR, TNR

    Note:

    List of TIN Status is populated based on Tax Resident Status
    1. Non-Resident Alien
      • Certified
      • Certified – Due for recertification
      • Uncertified – No W8-BEN Received
      • Uncertified – Recertification past due
    2. Resident Alien/Citizen
      • Certified
      • TIN Applied for
      • Missing Tin
      • Incorrect TIN
      • TIN Captured but Not Certified
    Tax Identification Number The specific tax identification number assigned to the party.

    Note:

    Format of Tax Identification Number is dependent on TIN Type selected
    • TIN Cannot start with 9
    • Social Security Number - xxx-xx-xxxx
    • Employer Identification Number - xx-xxxxxxx
    • Adoption Tax Identification Number - xxx-xx-xxxx
    • Individual Tax Identification Number - xxx-xx-xxxx
    • Foreign Tax Identification Number - Free Text
    Foreign Tax Identification Number The foreign tax identification number provided if the party is subject to tax in a foreign jurisdiction.
    Form Type

    The type of form associated with the party’s tax information (e.g., W-9, W-8BEN). Form Type is dependent on Resident Status.

    Entity Code: FRT

    Note:

    Form type is auto-populated based on Tax Resident Status selected
    • Non-Resident Alien - Form W8
    • Resident Alien/Citizen - Form W9
    Form Start Date The start date of the validity period for W8 and W9 Form.

    Note:

    Form Start Date is auto-populated as current branch date and it can be modified.
    Form End Date The end date of the validity period for W8 and W9 Form.

    Note:

    • The date will be auto-calculated for Form W8 as current year plus 3 years.
    • The till date is not applicable for Form W9.
    • If resident status Entity Codes are configured other than available values, the valid from date will be available for user to select.
    Certification Date The date when the tax certification for the party was issued or validated.

    Note:

    Certification Date cannot be a future date or less than party onboarding date.
    Backup Withholding Exemption A flag indicating if the party is exempt from withholding tax.

    This field is used to determine if the party is exempt from backup withholding, which is a federal tax withheld from certain payments if the IRS has not received a proper tax identification number or if certain conditions are met. Claiming this exemption ensures that no backup withholding tax is applied to applicable payments.

    Backup Withholding Code The code assigned for withholding tax purposes.

    Entity Code: BWC

    Tax Country Code The country code associated with the party's tax jurisdiction.

    Party Maintenance: obpy tax country maintenance

    Refer to the Oracle Banking Party Configurations User Guide.

    Tax Province Code The province or region code within the tax jurisdiction of the party. Tax Province code is available based on Tax Country Code selected.

    Party Maintenance: obpy tax country maintenance

    Refer to the Oracle Banking Party Configurations User Guide.

    Certification Code A code representing the type or classification of the tax certification provided for the party.

    Entity Code: TCC

    Backup Withholding Stop Page A code used to indicate if withholding tax payments should be stopped for the party.

    Entity Code: BWS

    Type of Notice Indicates Type of Notice issued to the party.
    Notice Received Date The date when notice was received by financial institution.
    Notice Sent Date The date when the notice sent to the party.
    Compliance Date The date the party complied with the requirements of the notice.

    Note:

    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  25. Click Next to move to the Relationships screen.