External System Referral Processing

If the Referral Type is maintained as 'External' for the ECA system, Referral preferences are applied while generating ECA request after Overdraft limit check.

Whether Referral is allowed or disallowed for the customer is determined by the Referral Preferences maintained for Account/Customer/CSM.

If Referral is required based on the preferences, REFERRAL_REQD flag is ECA request is set as 'Y' when the request is sent to FCUBS.

Note:

  • If No maintenance is available for Account/Customer/CSM, the 'Referral required' flag value is null.
  • If ECA request is containing multiple entries, referral check is done for each account and amount.