Repair Queue

Usage of Repair Queues

A payment is moved to Repair Queue if the exception is a repairable error, as listed below:

Outbound payments

Payment Chain Failure
SWIFT related validations failure (F72, F59 length validations, F59 not present)
IBAN not valid
Counterparty bank code not available
Counterparty bank code not valid
Debit & Credit account are same
Invalid Receiver BIC
MIS Codes Invalid

Inbound Payments

On Homepage, specify PQSREPQU in the text box, and click next arrow.
Repair Queue screen is displayed.

Figure 3-1 Repair Queue

Description of "Figure 3-1 Repair Queue"
Search using one or more of the following parameters:
- Queue Reference
- Transaction Reference Number
- Network Code
- Queue Status
- Transaction Type
- Transaction Branch
- Transfer Currency
- Transfer Amount
- File Reference Number
- Error Code
- Repair Reason
- Customer Service Model
- Customer Number
- Source Code
- Authorization Status
- Activation Date
- Queue Action
- Source Reference Number
- Company ID
- Batch ID
- Banking Priority
- Verification Status
- Network Type Code
- Customer Priority
Once you specified the parameters, click the Search button.
System displays the records that match the search criteria.
The Queue records can be sorted out based on the Network cutoff time. Cutoff time is listed as part of the Queue records. This applicable for all the Payment Types.

Note:
For Cross-Border transactions, the cutoff time is based on the BIC cutoff time applicable.

User can perform following actions:

Parent topic: Exception & Investigation Queues - Internal