1. Exception Queues User Guide
  2. Exception & Investigation Queues - Internal
  3. Business Override Queue
  4. Reject Action

Reject Action

Reject action opens a new sub screen PQDBORJT to capture remarks during 'Reject' action by Checker.

Reject action is allowed only if Authorization status is Unauthorized and if the user has access right for 'Authorize' action at Role/User level.

  1. On screen, click Reject Action button present at the bottom.

    Figure 3-7 Business Override Queue - Reject Action

    Description of Figure 3-7 follows
    Description of "Figure 3-7 Business Override Queue - Reject Action"
  2. Click on OK button in this sub screen, then below processing changes are done:
    • Queue Authorization status is updated as 'Rejected'
    • Authorization status in Queue action log is updated as 'Rejected'
    • Queue status gets reset to 'Pending'
    • Reject Remarks if provided by user gets populated against Checker remarks fields of Queue action log
  3. User actions Approve / Cancel / Carry Forward are allowed on the Rejected queue record.

Parent topic: Business Override Queue