Reject of Inbound Payment Return
Original Transaction ID is matched with original return reference. Original payment
transaction has to be in ‘Returned’ status with return transaction dispatch details as
in Inbound report.
- The accounting entries posted with RETN event are reversed. Return transaction status is updated to ‘Network Rejected’.
- Parent transaction status is updated back as ‘Processed’ being the status prior to return operation.
- Reject reference, reject date, reject code and reason can be viewed from Outbound transaction view screen.
- Return of the parent transaction can again be initiated. Reject details pertaining to previous return are nullified in the view screen.
Parent topic: Handling Network Rejects