Reject of Positive Response to Recall

On receiving a network reject of positive response to Recall, Original Transaction ID is matched with original transaction reference.Original payment transaction has to be in ‘Returned’ status, recall status has to be ‘Approved’ with return transaction dispatch details as in Inbound report.
  • Return of Inbound Payment will be marked as ‘Network Rejected’. The accounting entries posted with RETN event will be reversed.
  • Parent transaction will be marked as processing ‘Recalled’ status as the subsequent return operation is reversed.
  • The recall status of the recall request will be updated back to the status prior to the approval action, namely “Recall Requested”, enabling further approval or refusal on the same recall request.