1. EU SEPA Credit Transfer User Guide
  2. Domestic Low Value Payments
  3. Processing R-transactions
  4. Handling Network Rejects
  5. Reject of Recall Request

Reject of Recall Request

In case this is rejected from the network, Original Transaction ID is matched with original recall reference. Original recall has to be in ‘Recall Requested’ status with same dispatch details as in Inbound report.

Network Reject Processing
  • The reject details will be updated in the Recall Screen. Reject reference, Reject date, Reject code and reason will get updated for the recall request.
  • The recall status will be marked as ‘Network Rejected’. No further processing possible on the existing recall request.
  • Parent transaction will be moved back to processing ‘Processed’ status.
  • A new recall request is possible for parent transaction.

Reject reference, Reject date, Reject code and reason can be viewed for original parent transaction. When a new recall is initiated, these details will be nullified.

Parent topic: Handling Network Rejects