Inquiry message is received in OQF (Output Inquiry File) file.

When Inquiries are received, system tries to match the transaction with the original payment sent. The inbound inquiry message will be linked to the inbound message already received by matching the Original Transaction Reference of the Sender. Upload of the inbound inquiry message will not fail even if matching inbound transaction is not found.

Inquiry Status will be marked as ‘Unmatched’ in such cases.

Background job is available for reading the Inbound OQF file from the designated folder and to populate the data into staging table.

The inbound Inquiry message details can be viewed from Inbound SCT Inquiry (PADINQRY) screen.

The Inbound SEPA CT Inquiry Summary (PASINQRY) screen allows to query the inbound inquiry messages received.

You can invoke the Inbound SEPA CT Inquiry Summary (PASINQRY) screen from the Inbound ACH view summary (PASIVIEW) screen by selecting a transaction and Clicking on ‘View Inquiries Received’.