This option enables the user to track Virtual Accounts closure request and view the status of closure request at an individual Virtual Account level. User should be able to search a Virtual Account by Virtual Account Number, Virtual Account Name, IBAN, Status, From or To Date.

To track the account Closure status:

1. Perform the following navigation to access the screen.
   • From the Dashboard, click Toggle menu, click Virtual Account Management, then click Virtual Account. Under Virtual Account, click Close Virtual Account. Under Close Virtual Accountclick Track Virtual Account Closure
2. In the Party Name field, select the party name and ID from the drop-down list.
3. In the Virtual Account Number field, enter the Virtual Account Number.
4. Enter the appropriate search criteria.
5. Select the status of the Virtual Account from the list.
6. Click Search to view Virtual Account.

   The search result corresponding to the search criteria is displayed.

   Also User can perform following action

   • Click Clear to clear the search criteria
   • Click Cancel to cancel the transaction

   Track Virtual Account Closure

   
   

   
   Description of the illustration track-virtual-account-closure.png

   
   

   Table 4-19 Track Virtual Account Closure

   Field	Description
   Party Name	Select the party name and ID from the drop-down list to view the applicable Virtual Accounts. By default, the primary party of the logged-in user is selected. Note: Based on the party name selection, the mapped Virtual Accounts are displayed.
   Virtual Account Number	Specify the Virtual Account Number to track closure.
   Virtual Account Name	Specify the name of the Virtual Account to track closure.
   IBAN	Specify the IBAN number of the Virtual Account.
   Structure List	Information Specified in below fields are related to structure lists.
   From Date – To Date	Select the date range up to which you want to view the search results.
   StatusVirtual Account Closure Status	Select the status of the Virtual Account. Note: User can view only the configured number of Virtual Account Number in the search results. If the search result count exceeds the configured count, an error message appears to refine the search criteria.
   Virtual Account No. & Name	Displays the account number and name corresponding to the search criteria selected for closure.
   IBAN	Displays the IBAN number of the Virtual Account.
   Closure Initiated Date	Displays the date on which closure initiation request is initiated.
   Closure Request Status	Displays the status of the closure request. Following are the possible statuses of a Virtual Account closure request Closure Initiated – Once user initiates Virtual Account closure, the status of the request would be “Closure Initiated”. Completed: On successful closure of the Virtual Account, the status will be marked as "Completed" Terminated: The status of the closure request will be marked as “Terminated", whenever a user terminates a closure request before the account is closed. User can terminate a closure request by clicking on the “Terminate” Button Failed: The status of the closure request will be marked as “Failed” if any of the above listed stages fail. User can also retry the closure request by clicking on “Retry” button.

7. Click Manage Columns to reorder or modify or save column preferences in virtual account screen.
   
   
   Description of the illustration track-virtual-account-closure-manage-columns.png
   
   
8. Click the Closure Request Status link to view the Virtual Account closure status details. The Virtual Account closure status screen appears. Refer below matrix to understand when Terminate /Retry buttons are displayed.

   Figure 4-8 Closure request status

   
   

   
   Description of "Figure 4-8 Closure request status"

   
   

   Table 4-20 Closure Request Status

   Field	Description
   Party Name	Displays the party name and ID mapped to the selected Virtual Account.
   Closure Request Status	Specify the Virtual Account Number to track closure.
   Closure Request Status	Information Specified in below fields are related to Closure request status
   Virtual Account Number	Displays the Virtual Account Number.
   Virtual Account Name	Displays the Virtual Account Name.
   IBAN	Displays the IBAN number of the Virtual Account.
   Structure List	Information Specified in below fields are related to Structure details.
   Closure Initiated Date	Displays the date on which closure initiation request is initiated.
   Status	Displays the status of the closure request.
   Train stop	Displays the different stages of closure request.

9. User can perform any one of the following action.
   • Click Terminate to terminate the request.
   • Click Retry to retry the request.

   • Click Back to navigate to the previous screen.