4 Manage My Card

This topic describes the Manage My Card feature which offers a user-friendly interface for organizing and monitoring credit card activities.

There different tabs are provided to perform the card related transactions. The following are the actions can be performed through the transaction:

  • Primary Settings
    • Billing Date
    • Auto Pay
  • Security
    • Reset / Request PIN
    • Raise Dispute
    • Cancel Card
    • Block Card
  • Set Limits
  • Nickname

Note:

The left swipe and Long Press gesture is implemented on mobile and tablets devices.

Swipe gesture - This feature is available on Favourites widget, Recent Payments widget , Incoming and Outgoing Payments Inquiry, Recurring Payments .

Long press gesture - Users can now press and hold down on a screen for an extended duration, which displays additional options or actions. This feature is available on Quick Actions and on payee cards under Manage payees.

Navigation Path:

From the Dashboard, click Toggle menu, then click Menu, and then click Cards . Under Cards , click Credit Cards , click on the Credit Cards card

OR

From the Search bar, type Credit Cards  – Manage My Card and press Enter

OR

From the Dashboard, click Toggle menu, then click Menu, and then click Cards . Under Cards , click Credit Cards , click  on the Manage link

  • Billing Date
    This topic provides the systematic instructions to primary cardholders to establish a new billing cycle for any of their credit cards, thereby facilitating improved fund management.
  • Auto Pay
    This topic provides the systematic instructions to user for updating and deregistering auto-pay instructions associated with a credit card.
  • Reset PIN
    This topic provides the systematic instructions to user to generate a credit card PIN at their convenience.
  • Request PIN
    This topic provides the systematic instructions to user to request a new PIN for their credit card. The application supports new PIN requests for both primary and Add-On cards.
  • Raise Dispute
    This topic provides the systematic instructions to user for initiating a dispute for any unauthorized transaction.
  • Cancel Card
    This topic provides the systematic instructions to user to cancel their credit card.
  • Block/Unblock Card
    This topic describes the functionality that enables users to both block and unblock their credit card, as well as request a replacement card.
  • Set Limits
    This topic provides the systematic instructions to user to specify their desired cash and credit limits for the selected credit card.
  • Card Nickname
    This topic provides the systematic instructions to user to assign custom nicknames to their credit cards.