6.3 Recurring Payments

This topic describes the functionality that enables users to establish recurring fund transfer instructions, directing funds to registered payees or to the user's own accounts at specified intervals.

The application has simplified the user’s task of initiating repetitive payments by introducing the Recurring Payments feature. Once initiated, the details of these transfers can be viewed in the Recurring Payments screen. The user can also cancel a repeat transfer instruction, if so desired, from this screen using Stop Recurring Payment feature.

The Recurring Payments transaction enables users to review and keep track of all their payments set as recurring. This feature displays details of all recurring payments initiated from the current and savings accounts to which the user has access, irrespective of the channel from which they were initiated. These transactions can include Within Bank, domestic and cross border transfers along with transfers made to own accounts.

The Recurring Payments summary screen lists down payment transactions based on search criteria defined in the provided search fields. The User can repeat, cancel or download e-receipts and view status for each payment. The user can view additional details of a payment by selecting the provided reference number link and navigating to the Recurring Payment Details screen. The account filter option is provided at the top. (By default, primary account to be selected) to list recurring payments. The Filter feature is provided to search the payments based on the search criteria.

The user can view additional details of a recurring payment by selecting the provided reference number link and navigating to the Recurring Payment Details screen. Using the Manage Columns feature, bank can configure and enable customizable UI display/download option for the end users. Using this feature, users can personalize the information to be displayed/downloaded from search grid displayed on the screen. The user can sort the data on each column.

By clicking on Manage Columns option available on the screen, user can

  • Rearrange columns
  • Remove/add specific columns

Note:

  1. The downloaded report will have the same columns as displayed on the UI as per user preference as well as there will also be an option to modify the column selection while downloading.
  2. The column preferences setup by the user will be saved for future reference i.e., in case the user revisits this screen, the preferred columns will only be displayed in the table.
  3. Swipe gesture is implemented on the Recurring Payments summary page showing actions -Copy, Stop as applicable. This functionality is only supported on mobile devices and tablets.

Perform anyone of the following navigation to access the Recurring Payments screen.

  • From the Dashboard, click Toggle menu, click Menu, then click Payments .

    Under Payments , then click More Actions, and then click Inquiries , and then click Recurring Payments.

  • From the Search bar, type Payment Inquiries – Recurring Paymentsand press Enter.

The Recurring Payments screen appears.

  • Recurring Payments – Summary
    This topic provides the systematic instructions to user for viewing the summary of recurring payment transactions and their respective statuses.
  • Recurring Payment Details
    This topic provides the systematic instructions to user to view the structure of recurring payment details, which are categorized for ease of review based on Execution Details and Payment History.

Parent topic: Inquiries