Index A C D P Q S T A Accepting a Settlement Offer 4.12.3 Account 4.2 Activity 4.6 Approvals 7 Audit the Records 4.12.1 C Canceling a Settlement Offer 4.12.2 Case 4.1 Case Search 3, 6 Case Summary 4 Customer 4.3 D Declining a Settlement Offer 4.12.4 P Promise to Pay 4.5 Q Quick Links - Notes 4.8, 4.11 Quick Links - Payments 4.9, 4.10 S Settlement 4.12 T Tasks 4.4 Tasks Summary - Tasks 5.1 Task Summary 5, 5.5 Task Summary - Account 5.2