4.2 Account
This topic describes the information about Account.
This widget displays details of the accounts associated with the customer. Based on the account in context, the widget displays various details, such as overdue amount on the account, days past due on the account, collaterals attached with the account, and the total amount outstanding on the account.
Table 4-4 Field Description: Account
| Field Name | Description |
|---|---|
| Non-Delinquent | Indicates that the account is non-delinquent. |
| <Product Sub Type - Account Number> | Indicates the product sub type and account number. The status of the account is also displayed corresponding to the selected account number.
The list displays all the account numbers linked to the case. The widget displays details for the account number selected in the list. |
| Collection Status | Displays the collection status of the account.
Specialized link is displayed if any of the specialized status is applied on the account. |
| Overdue Amount | Displays the overdue amount on the account. A Fee indicator is displayed if the fees are applied on the account. |
| Days Past Due | Displays the days past due on the account. |
| Collateral | Displays description of all the collaterals attached to the account. |
| Promise | Displays count of all the Promise to Pay (PTP) created on the account.
It displays the count of following PTPs:
|
| Last Payment of <Amount> on <Date of Payment> | Displays the amount and date of last payment received on the account. |
If user click
, the Account Summary section is displayed.
Table 4-5 Field Description: Account Summary
| Field Name | Description |
|---|---|
| Case ID, <Customer Name> | Displays the case ID and name of the customer. |
| Account Details | This section displays the details of the account. It displays details for the account number selected in the <Product Sub Type - Account Number> list. |
| <Product Sub Type - Account Number> | Indicates the product sub type and account number. The list displays all the accounts numbers linked to the case. |
| Overdue | Displays the overdue amount on the account. |
| Basic Details | This tab displays the basic details of the account. |
| Delinquency Start Date | Displays the delinquency start date of the account. |
| Reason for Delinquency | Displays the reason for delinquency of the account. |
| Product Code | Displays the product code of the account. |
| Behavior Score | Displays the behavior score of the account as calculated by the system. |
| Title | Displays the account title associated with the account number. |
| Days Past Due | Displays the number of days past due on the account. |
| Overdue Amount | Displays the overdue amount on the account. |
| Total Outstanding | Displays the total outstanding amount on the account. |
| Source System | Displays the product processor to which the account belongs. |
| PTP Record | Displays count of all the PTPs created on
the account.
It displays the count of following PTPs:
|
| Branch | Displays the name of the branch with which the account is associated. |
| Collection Status | Displays the collection status of the
account.
Note: If user click View History, Collection Status section is displayed. |
| Address | Displays the address where the account is located. |
| Past Delinquency | Displays the number of times the account has been delinquent in the past. |
| Non-Starter | Displays whether account is a non-starter i.e defaulted in the first installment. |
| Uncleared Payment Amount | Displays the unclear payment amount of the account. |
| Additional Details | This section displays the additional details of the account. |
| Loan Amount | Displays the amount of loan availed on the
account and the current rate of interest.
Note: This field is displayed only for a loan account. |
| Last Due Date | Displays the due date of last
installment.
Note: This field is displayed only for a loan account. |
| Frequency | Displays the frequency of repayment of
installment by the customer on the loan amount.
Note: This field is displayed only for a loan account. |
| Interest Rate | Displays the interest rate applied to the account. |
| Loan Maturity Date | Displays the loan closure date as per the
repayment schedule.
Note: This field is displayed only for a loan account. |
| Interest type | Displays the type of interest rate applied to the account. |
| Next Installment | Displays the amount of next installment
along installment due date.
Note: This field is displayed only for a loan account. |
| Credit Card No | Displays the credit card number.
Note: This field is displayed only for Credit Card account. |
| Card Limit | Displays the limit of credit card.
Note: This field is displayed only for Credit Card account. |
| Last Due Date | Displays the due date of the last unpaid
bill missed by the customer.
Note: This field is displayed only for Credit Card account. |
| Account Limit | Displays the limit of account.
Note: This field is displayed only for overdraft account and LOC account. |
| Limit Expiry Date | Displays the expiry date of the limit.
Note: This field is displayed only for overdraft account and LOC account. For LOC account, user can also view the bill details. |
| <Bill Details> | This section appears if user click Note: This section is displayed only for LOC account. |
| Bill Date | Displays the date on which the bill was raised. |
| Payment Due Date | Displays payment due date of the bill. |
| Minimum Amount Due | Displays the minimum amount due on the bill. |
| Total Amount Due | Displays the total amount due on the bill. |
| Collection Status | This section is displayed if user click View History in Collection Status field. It displays details of the collection statuses set on the account. |
| Status | Displays the collection status of the account. |
| Creation Date | Displays the date on which the collection status was set on the account. |
| Closed Date | Displays the date on which the collection status was closed on the account. |
| Arrears and Fees | This tab displays the information of arrears and fees present on the account. |
| <Arrear Details> | This tab displays the arrears present on the account. |
| Due Date | Displays the due date of an arrear. |
| Arrear Type | Displays the type of arrear. |
| Arrear Amount | Displays the arrear amount. |
| Amount Paid | Displays the payment done against the arrear amount. |
| Amount Due | Displays the pending due amount of arrear. |
| Collections Fees & Charges | This section displays the Fees and Charges applied on the account. |
| Fee Date | Displays the date on which the fee is applied on the account. |
| Reference Number | Reference number of the transaction. |
| Fee Type | Displays the type of fee applied on the account. |
| Fee Sub-Type | Displays the sub-type of the fee applied on the account. |
| Transaction type | Displays the type of transaction, credit or debit. |
| Original Reference Number | Displays the original reference number of transaction which is reversed. |
| Fee Amount | Displays the fee amount applied on the account. |
| <Reverse Fees> | This section displays when user clicks on Reverse Fees Button. |
| Fee Date | Displays the date on which the fee is applied on the account. |
| Reference Number | Reference number of the transaction. |
| Fee Type | Displays the type of fee applied on the account. |
| Fee Sub-Type | Displays the sub-type of the fee applied on the account. |
| Transaction type | Displays the type of transaction, credit or debit. |
| Fee Amount | Displays the fee amount applied on the account. |
| Repayment Schedule | This tab displays the repayment schedule of the account. |
| S. No. | Displays the sequence number of the installment schedule. |
| Installment Date | Displays the date of the installment. |
| Installment Amount | Displays the amount of the installment. |
| Principal | Displays the principal component of the installment amount. |
| Interest | Displays the interest component of the installment amount. |
| Fees | Displays the fees component of the installment amount. |
| Closing Principal | Displays the closing principal balance of the installment amount. |
| Other Details | This tab displays the additional details of the account. |
| Disbursement Date | Displays the disbursement date of the account. |
| Available For Disbursement | Displays the amount available for disbursement for the account. |
| Disbursed Amount | Displays the disbursement amount of the account. |
| Loan Purpose Type | Displays the loan purpose type of the account. |
| Loan Purpose Code | Displays the loan purpose code of the account. |
| Date of First Default | Displays the first default date of the account. |
| Relationship Manager | Displays the relationship manager name of the account. |
| Market Entity | Displays the market entity of the account. |
| Business Unit | Displays the business unit of the account. |
| Account Term | Displays the total term of the account. |
| Non Due Fees Amount | Displays the total non-due fees of the account. |
| Overdrawn Amount | Displays the overdrawn amount of the account. |
| Facility ID | Displays the facility id of the account. |
| Liability ID | Displays the liability id of the account. |
| User Defined Account Status | Displays the user defined status of the account. |
| Accrual Status | Displays the accrual status of the account. |
| Asset Classification Code | Displays the asset classification code of the account. |
| Date of Last Loan Restructure | Displays the last restructure date of the account. |
| Employee Account Flag | Displays the employee account flag of the account. |
| Minor Account Status | Displays the minor account status of the account. |
| Probability of Default | Displays the probability of default of the account. |
| Forced Reason | Displays the forced reason code of the account. |
| Forced Account Switch | Displays the forced flag of the account. |
| Application Score | Displays the application score of the account. |
| Loan to Value Ratio | Displays the loan to value ratio of the account. |
| Regulated Loan Flag | Displays the regulated flag of the account. |
| Interest Offset Amount | Displays the interest offset amount of the account. |
| Building In Construction Flag | Displays the construction flag of the account. |
| Auto Pay Instruction | Displays the auto payment flag of the account. |
| No of Times Re-aged | Displays the number of times the account is re-aged. |
| No of Time Extended | Displays the number of times the account is extended. |
| No of Times Deferred | Displays the number of times the account is deferred. |
| No of Times Renewed | Displays the number of times the account is renewed. |
| No of Times Re-written | Displays the number of times the account is rewritten |
| Account Reopen Date | Displays the account reopening date |
| Account Closed Date | Displays the account closure date. |
| Account Reopen Switch | Displays the account reopen flag. |
| Recovery Score | Displays the recovery score of the account. |
| Account Write Off Date | Displays the write-off date of the account. |
| Account Write Off Amount | Displays the write-off amount of the account. |
| Charge Off Date | Displays the charge-off date of the account. |
| Charge Off Amount | Displays the charge-off amount of the account. |
| Charge Off Primary Reason | Displays the charge-off primary reason of the account. |
| Charge Off Secondary Reason | Displays the charge-off secondary reason of the account. |
| Principal Bucket Amount | Displays the principal bucket amount of the account. |
| Interest Bucket Amount | Displays the interest bucket amount of the account. |
| Insurance Bucket Amount | Displays the insurance bucket amount of the account. |
| Charge Bucket Amount | Displays the fees and charges bucket amount of the account. |
| Collateral | This tab displays the information of Collateral details linked to the account |
| <Type> | Displays type of the collateral. |
| <Code-Description> | Displays collateral code appended by the description provided. |
| Status | Displays the realization status the collateral. |
| Address | Displays the address of the collateral. |
| Assessment Amount | Displays the assessment amount appended by assessment date of the collateral. |
Table 4-6 Field Description: Specialized Process
| Field Name | Description |
|---|---|
| Case ID, <Customer Name> | Displays the case ID and name of the customer. |
| Account Details | This section displays the details of the account based on the account number selected in the below <Product Sub Type - Account Number> field. |
| <Product Sub Type - Account Number> | Indicates the product sub type and account number. The list displays all the accounts numbers linked to the case. |
| <Segment> | Displays the list of active specialized segments on the account. |
| <Strategy> | Displays the list of strategies of the segment selected. |
| <Summary> | This section displays all the data capture fields and their values linked to the selected strategy via the tasks. The task name is displayed as the header. The additional fields configured for the tasks are displayed in the section below with their respective values (if captured) by the collector. |
Parent topic: Case Summary