4 Case Summary

This topic describes the information about Case Summary.

This Case Summary page facilitates user to view and manage a case. It displays all the information related to a case and helps user to perform various tasks.

When details of delinquent accounts are received in Oracle Banking Collections application, cases are automatically created by the system. Cases are created on the primary customer of the account.

Note:

User can navigate to Case Summary page using the Case Search page or Task Summary page.
The Case Summary page consists of the following widgets and in this list, there are Quick Links widget on Notes, Payments, Documents, History, and Enable Specialized Process to facilitate respective actions.