2.14 Manual Email Alerts and Letters
Customers receive email alerts and letters from Oracle Banking Collections, which are sent based on configuration, allowing for customized and timely communication during the collections process.
The key features of this functionality are:
- Ability to create a task of type email or letter.
- Facilitates in manual sending of emails or letters to customers by the collector based on the task that is assigned to the collector.
- Ability to manually trigger email or letter from case summary or task summary screen.
- Facilitates to integrate with any email or document management system.
Parent topic: Key Features