1.9 Dashboard

This topic describes the systematic instructions to Dashboard.

Oracle Banking Collections Cloud Service provides a comprehensive dashboard for collectors and supervisors. Dashboard is created to bring more transparency and deeper insights for individual collectors. Collectors and supervisors can view and monitor vital information through various widgets.

The key features of this functionality are:
  • Key Performance Indicators – Key Performance Indicators for the logged in collector.
  • Current Tasks - Real time update of all the ongoing tasks which are assigned to the logged in collector.
  • Upcoming Promises - Real time update on all the upcoming promises lined up for the collector.
  • Tasks History - Performance based tracking for total tasks worked by the collector in the past with detailed breakup.
  • Collection Liquidation History – Performance update on all historical amount collected by the logged in collector.

Parent topic: New Features