1. Charging Control Services Help
  2. Tracker Extensions Management

30 Tracker Extensions Management

This chapter explains how to configure Tracker Extensions for Oracle Communications Network Charging and Control Promotion Manager.

This chapter contains the following topics.

Tracker Extensions Module

Tracker Extensions Module

The Promotion Manager Tracker Extension tab is used to configure extension period of the expiry date for the expenditure tracker balances.

Tracker Extensions tab columns

This table describes the content of each column.

Column Description
Balance Type Name of the balance type used by the tracker.
Domain Name Name of the domain linked to the expenditure tracker.
Days The number of days by which the expiry period is extended.
Weeks The number of weeks by which the expiry period is extended.
Months The number of months by which the expiry period is extended.
Retries The number of times a failed tracker extension entry was retried.
Status

Indicates the extension status, that is, if the expiry date is:

  • In progress (currently being extended)

  • Completed (extension completed)

  • Failed

  • If the entry is scheduled for a retry
Last Changed The date indicating when the entry was created or last modified.

Tracker Extensions buttons

This table describes the function of each button.

Button Description
Insert Use to create new tracker extension records.
Update

Use to update existing tracker extension records.

The button is only enabled if an entry has been selected in the table which has a Status value of Completed.

See Editing tracker extension entry for more information.

Delete Use to delete the selected tracker extension record.
Retry

Use to force a failed tracker extension entry to try again.

The button is only enabled if an entry has been selected in the table which has a Status value of Failed.

See Retrying failed entry for more information.

Close

Use to close the current screen and return to the previous screen in the screen hierarchy.

Note: Any changes that have been made on-screen will not be saved (unless Insert or Update has been clicked previously).

Tracker Extensions tab fields

This table describes the function of each field.

Field Description
Filter By Status

List of valid status values for tracker extension entries to be sorted by in the main table.

Select a status value and click Refresh to display matching records in the table.

Tracker Balance Type

List of balance types currently not associated with a tracker extension.

Note: Once a expiry date is extended for a balance type, it will not be available in this drop-down list.

Extend

Period by which the expiry date is extended by expressed in:

  • Days

  • Weeks

  • Months

Adding tracker extension entry

Follow these steps to add a new tracker extension entry.

  1. On the Tracker Extensions tab, select the service provider from the drop down box.

    Result: The table below displays the tracker extension entries currently defined for this service provider.

  2. Select the required Tracker Balance Type from the drop-down list.

  3. Enter the Extend By period.

  4. Click Insert.

    Result: A warning is displayed informing of a possible delay in updating the subscriber wallets.

  5. Click Yes to continue.

    Result: The new record will be displayed in the subscriber notifications table.

    Note: For more information on the fields available on this screen, see Tracker Extensions tab fields.

Editing tracker extension entry

Follow these steps to update an existing tracker extension entry.

Note: Only those entries in the table which have the status value of Completed can be updated.

  1. On the Tracker Extensions tab, select the service provider from the drop down box.

    Result: The table below displays the tracker extension entries currently defined for this service provider.

  2. Select an entry from the table with status of Completed.

  3. Enter the new Extend By period.

  4. Click Update.

    Result: The modified record will be displayed in the subscriber notifications table.

    Note: For more information on the fields available on this screen, see Tracker Extensions tab fields.

Retrying failed entry

Follow these steps to trigger a failed entry to try again.

Note: Only those entries in the table which have their status value of Failed can be retried.

  1. On the Tracker Extensions tab, select the service provider from the drop down box.

    Result: The table below displays the tracker extension entries currently defined for this service provider.

  2. Select an entry from the table with status as Failed.

  3. Click Retry.

    Result: The record will be displayed in the subscriber notifications table with Status value of Retry.

    Note: For more information on the fields available on this screen, see Tracker Extensions tab fields.

Deleting tracker extension entry

Follow these steps to delete a tracker extension entry from the main table.

  1. On the Tracker Extensions tab, select the service provider from the drop down box.

    Result: The table below displays the tracker extension entries currently defined for this service provider.

  2. Select the tracker extension entry to delete in the table and click Delete.

    Result: You see the Delete Confirmation prompt.

    Note: Only entries with status of Completed or Failed may be selected for deleting.

  3. Click OK to delete the record from the database.