4 Customer Resource Limits
The Resource Limits tab of the ACS Customer screen is used to manage and display the resource limitations for each of your customers.
Only ACS system administrators have access to this tab. Users with privilege levels less than 6 will not see this tab.
Setting the Resource Limits
Follow these steps to set the resource limits for each of a customer.
-
On the Resource Limits tab, select the customer record to edit the resource limits for.
-
Click Edit.
Result: The Edit Customer Resource Limits screen is displayed. The groups within the Public Set Access frame are populated with the names of sets made public on the appropriate tabs on the ACS Configuration screen.
-
Select the maximum number for each of the fields in the Set Number Allowed frame.
Refer to Set Number Allowed Fields and Set Number Allowed Columns for a description for each field.
Note: As you change the value in a field, the Available from Parent, Available To Customer and Changes Pending fields are updated to track the change made.
-
Managed customers gain default access to all Public Set Access options.
Alternatively, select the appropriate check boxes to allocate sets for each group in the Public Set Access frame.
-
Click Save.
Result:
If there is available resource, the details are saved and the screen will return to the main window.
If you have set a number to less than the available resources (that is, the Available field displays a negative value), you will see an error. You will need to change the value before saving.
Related topic
Edit Customer Resource Limits Fields
Here are the descriptions of fields and areas on the Edit Customer Resource Limits screen.
Set Number Allowed Fields
| Field | Sets the maximum number of... | Range | Default |
|---|---|---|---|
| Users | Users that the customer can configure. | 0 - 1000 | 20 |
| Event Counters | Statistics counters that the customer can configure. See Event Counters. | 0 - 100000 | 10 |
| Feature nodes in Control Plan | Feature nodes that the customer can use in a single control plan (including all sub control plans). | 0 - 2000 | 100 |
| Control Plans | Control plans that the customer can use. | 1 - 1000000 | 20 |
| Control Plan Structures |
Control plan structures that the customer may create. Control plans are made up of control plan data and a control plan structure. It is possible for many control plans to use the same structure, provided they each have their own data. |
3 - 1000000 | 20 |
| Announcement Sets |
Announcement sets that the customer can configure. See Announcements. Tip: You should set this value to 3 or more. |
0 - 1000 | 1 |
| Announcement Entries | Announcement entries that the customer can configure per announcement set. See Announcement Entries. | 0 - 100000 | 20 |
| Holiday Sets | Holiday sets that the customer can configure. See Holidays. | 0 - 1000 | 1 |
| Holiday Entries | Holiday entries that the customer can configure. See Adding Holiday Entries. | 0 - 10000 | 20 |
| Geography Sets | Geography sets that the customer can configure. See Geography Sets. | 0 - 1000 | 1 |
| Geography Entries | Geography entries that the customer can configure. See Geography Sets and Entries. | 0 - 20000 | 20 |
Set Number Allowed Columns
This table describes the function of each read-only display field to the right of the Set Number Allowed fields.
| Column | Description |
|---|---|
| Available From Parent |
Displays how many of each resource limit is available from the parent level. If the user is at the top level, this column will display two dots, meaning not applicable. |
| Directly Used | Displays how many of the allocated resources are being (directly) used by the customer. |
| Delegated | Displays how many have been delegated (as limits) to sub-customers - this will only have non-zero values for resellers and agents. These resources consume the customer's available count in the same way as direct usage. |
| Available To Customer | Displays how many of each resource limit is still available for the customer to either use or delegate. |
| Changes Pending |
The numbers in the first four columns total that in the set number allowed field for that resource. As you change the number, the Available to Customer and Changes Pending fields for that resource will change to track the difference. After you save, this field will reset to blank. |
Public Set Access
The groups of check boxes in the Public Set Access frame display all the public sets that are available to the customer. Select the check boxes to allocate the specific public sets that the customer will be allowed to access. Refer to:
Tip: Only previously configured sets will appear in each list of sets.