In ACS, SMS notification templates are classified and stored by application and type. A combination of application and type is called a notification type. A notification type may contain more than one notification template but each template must use a different language.

This function is used to lessen the number of rows in the table.

Follow these steps to find an existing notification template.

1. 1 On the Notifications tab, select the Filter by Notification Name check box.

   Result: The Search button and search criteria field become available.

2. 2 Enter the search criteria in the text field.

   Note: The search is not case sensitive, the characters must appear sequential, but start anywhere in the Notification name.

   For example, ON will return any Notification that has ON or on somewhere in the name.

3. 3 Click Search.

   Result: All matches will be listed in the tab table.

Template matching is based on customer ID, template ID and language ID (either the subscriber's language, or the language specified in the node dialog) in the following order:

Note:

• When the notification feature node is executed it shall attempt to retrieve the template based upon the language ID, template ID and customer ID.

• If no template is found for the specified language, the node will attempt to find a template based on the customer, default language and template ID

• If no template is found for the customer and language, the node will attempt to find a global template based on language and template ID

Templates can be prepared in multiple languages. If possible, a notification is sent in the language of the receiving party. If the language of the receiving party is not on the notification template, a message in the default language is sent.

The default language is defined for the customer or service provider.

You set up other languages using the ACS Tools screen. See Language.

Follow these steps to a create a notification type.

1. In the upper part of the Notifications tab, click New.

   Result: The New Notification Type screen is displayed.

2. In the Customer field, select the customer specific or global option for notification delivery.

   Note: This field is only available when the user has permission to edit global notifications.

3. In the Application Name field, type a name that identifies the application to you.

   Notes:

   • You must not leave the Application Name field blank.

   • You may enter up to 16 alphabetical or numerical characters.

   • The name may have to match the application that sends the notification. For example, CCS notifications from the VWS all have application name CCS.

4. In the Notification Type field, enter a name that identifies the type of notification to you.

   Notes:

   • You must not leave the Notification Type field blank.

   • You may type up to 32 alphabetical or numerical characters.

   Result: The Save button becomes active.

5. In the Delivery Mechanism section, select the:

   • Transport from the drop down list - this is the method by which the notification is sent.

   • Message Class from the drop down list - this determines whether a SMS is stored in the phone's SIM (that is, normal behavior), or presented to the subscriber as a flash message and not stored.

   • Subscriber Opt-Out from the drop down list - this determines what notification types the subscriber can opt out from receiving.

   Notes:

   • The message class list changes depending on the transport selected, and is used for SMS notifications only.

   • Opt-Out option --Not Used-- means that subscribers cannot opt out of this notification.

6. In the Sender Address frame, perform one of the following actions:

   • Select the profile location containing the sender address from the Data Type, Location and Field drop down lists

   • Enter a specific address - select Fixed Value from the Data Type drop down list and then type the address in the Fixed Value field.

7. In the Delivery Time frame, optionally set a delivery time restriction:

   • Select the Not Before check box to force delivery of the message to be after the time selected in the two drop down lists of hours and minutes.

   • Select the Not After check box to force delivery of the message to before the time selected in the two drop down lists of hours and minutes.

   Notes:

   • The delivery time options apply to VWS notifications only.

   • If the Not Before time is after the Not After time, then notifications are delivered between the not before time on one day and the not after time on the next day.

8. Click Save.

   Result: The new notification type is added to the Notifications tab table.

   Tip: If the search feature has been used and the new entry is not a match against the search criteria, it will not appear in the table. Either change the search criteria or deselect the Find by check box.

Note: The list of data types is fixed at installation time for each feature node or screen.

Further reference:

• For information about profile blocks (data type, location, and field) and how to use them, see Profile Blocks and Tags.

• The primary tag lists are configured in the SMS > Services > ACS Service > Configuration >Profile Tag Details and Profile Tag Mapping tabs (see ACS User's Guide, Profile Tag Details for more information).

Related topic

Notifications

To edit a notification type, follow these steps.

1. On the Notifications tab, find the notification type to edit. See Finding Notification Type.

2. Select the notification type to change in the table row.

3. Click Edit.

   Result: The Edit Notification Type screen is displayed.

4. Change the relevant drop down list options as required.

5. Click Save.

   Note: The list of data types is fixed at installation time for each feature node or screen.

Further reference:

• For information about profile blocks (data type, location, and field) and how to use them, see Profile Blocks and Tags.

• The primary tag lists are configured in the SMS > Services > ACS Service > Configuration >Profile Tag Details and Profile Tag Mapping tabs (see ACS User's Guide, Profile Tag Details for more information).

Related topic

Notifications

To delete a notification type, follow these steps.

1. On the Notifications tab, find the notification type to delete. See Finding Notification Type.

2. Select the notification type to delete in the table row.

3. Click Delete.

   Result: The Delete Notification? screen displays.

4. Click Delete.

   Result: The notification type is removed from the Notifications table.

When a user recharges the account, the system searches the database for the notification to trigger. The search is based on a search string formed by a combination of voucher name, EDR scenario, balance type, and service provider. The search string is formed in the following order and looked for in the database:

1. If the voucher name exist in the database, follow this order:

   1. Voucher Name + EDR Scenario + Service Provider

   2. Voucher Name + EDR scenario + NULL

   3. Skip to search string 3.

2. If voucher name does not exist in the database, follow this order:

   1. "AccountRecharge" + BalanceTypeString + Service Provider

   2. "AccountRecharge" + BalanceTypeString + NULL

3. "AccountRecharge" + Service Provider

4. "AccountRecharge" + NULL