BRM offers these tools for managing EDRs that Pipeline Manager does not successfully rate:

• Standard recycling. BRM provides the standard recycling tools as the default EDR recycling mechanism. You use the pin_recycle utility to test recycle, recycle, or delete EDRs that failed to process the first time through the pipeline.

  The standard recycling tools include:

  • The FCT_Reject pipeline module

  • The FCT_PreSuspense pipeline module

  • The FCT_Suspense pipeline module

  • The pin_recycle utility

  For details about standard recycling, see "About Standard Recycling".

• Suspense Manager. Suspense Manager is a service integration component that you purchase separately. It offers the most comprehensive and flexible set of tools for managing:

  • Individual failed CDRs

  • Large numbers of individual failed CDRs at once (bulk processing)

  • CDR files containing multiple CDRs (batch processing)

  Suspense Manager includes the Suspense Management Center GUI application to:

  • Analyze, edit, recycle, test recycle, write off, archive, and delete CDRs, either individually or in bulk.

  • Analyze, resubmit, write off, and delete batch files of CDRs.

  Suspense Manager also includes a set of BRM reports to analyze suspended call records. For details, see "About Suspense Manager".

• Recycling EDRs for pipeline-only systems. This feature is for systems that use Pipeline Manager but do not store suspended EDRs in the BRM database.

  This feature includes the FCT_Recycle and FCT_PreRecycle pipeline modules you use to recycle suspended EDRs. For details, see "Recycling EDRs in Pipeline-Only Systems".