This document provides guidelines and recommendations for configuring the Oracle Communications EAGLE Application Processor (EPAP) to enhance the security of the system. The recommendations herein are optional and should be considered along with the approved security strategies of your organization. Additional configuration changes that are not included herein are not recommended and may hinder the product's operation or Oracle's capability to provide appropriate support.

This guide is intended for administrators that are responsible for product and network security.

Admonishments are icons and text throughout this manual that alert the reader to assure personal safety, to minimize possible service interruptions, and to warn of the potential for equipment damage.

Table 1-1 Admonishments

Icon	Description
	Danger: (This icon and text indicate the possibility of personal injury.)
	Warning:  (This icon and text indicate the possibility of equipment damage.)
	Caution:  (This icon and text indicate the possibility of service interruption.)
	Topple: (This icon and text indicate the possibility of personal injury and equipment damage.)

In the event of a critical service situation, emergency response is offered by the Customer Access Support (CAS) main number at 1-800-223-1711 (toll-free in the US), or by calling the Oracle Support hotline for your local country from the list at http://www.oracle.com/us/support/contact/index.html. The emergency response provides immediate coverage, automatic escalation, and other features to ensure that the critical situation is resolved as rapidly as possible.

A critical situation is defined as a problem with the installed equipment that severely affects service, traffic, or maintenance capabilities, and requires immediate corrective action. Critical situations affect service and/or system operation resulting in one or several of these situations:

• A total system failure that results in loss of all transaction processing capability
• Significant reduction in system capacity or traffic handling capability
• Loss of the system’s ability to perform automatic system reconfiguration
• Inability to restart a processor or the system
• Corruption of system databases that requires service affecting corrective actions
• Loss of access for maintenance or recovery operations
• Loss of the system ability to provide any required critical or major trouble notification

Any other problem severely affecting service, capacity/traffic, billing, and maintenance capabilities may be defined as critical by prior discussion and agreement with Oracle.

For information about additional publications related to this document, refer to the Oracle Help Center site. See Locate Product Documentation on the Oracle Help Center Site for more information on related product publications.

Oracle University offers training for service providers and enterprises. Visit our web site to view, and register for, Oracle Communications training:

http://education.oracle.com/communication

To obtain contact phone numbers for countries or regions, visit the Oracle University Education web site:

www.oracle.com/education/contacts

1. Access the Oracle Help Center site at http://docs.oracle.com.
2. Click Industries.
3. Under the Oracle Communications subheading, click the Oracle Communications documentation link.
   The Communications Documentation page appears. Most products covered by these documentation sets will appear under the headings "Network Session Delivery and Control Infrastructure" or "Platforms."
4. Click on your Product and then the Release Number.
   A list of the entire documentation set for the selected product and release appears.
5. To download a file to your location, right-click the PDF link, select Save target as (or similar command based on your browser), and save to a local folder.