6 Using Notifications
The notification system allows you to notify Enterprise Manager administrators when specific incidents, events, or problems arise.
Note:
This chapter assumes that you are familiar with incident management. For information about monitoring and managing your IT infrastructure via incident management, see Using Incident Management.
As an integral part of the management framework, notifications can also perform actions such as executing operating system commands (including scripts) and PL/SQL procedures when specific incidents, events, or problems occur. This capability allows you to automate IT practices. For example, if an incident (such as monitoring of the operational (up/down) status of a database) arises, you may want the notification system to automatically open an in-house trouble-ticket using an OS script so that the appropriate IT staff can respond in a timely manner.
By using Simple Network Management Protocol (SNMP) traps, the Enterprise Manager notification system also allows you to send traps to SNMP-enabled third-party applications such as HP OpenView for events published in Enterprise Manager. In Enterprise Manager 13.5 RU15, the Enterprise Manager notification system also supports sending incident or events to third-party applications through Webhooks. Some administrators may want to send third-party applications a notification when a certain metric has exceeded a threshold.
This chapter covers the following: