Notification Methods are the mechanisms by which notifications are sent. Enterprise Manager Super Administrators can set up email notifications by configuring the 'email' notification method. Most likely this would already have been set up as part of the Oracle Management Service installation.

Enterprise Manager Super Administrators can also define other custom notification methods. For example, event notifications may need to be forwarded to a 3rd party trouble-ticketing system. Assuming APIs to the third-party trouble-ticketing system are available, a custom notification method can be created to call a custom OS script that has the appropriate APIs. The custom notification method can be named in a user-friendly fashion, for example, "Log trouble ticket". Once the custom method is defined, whenever an administrator needs to send alerts to the trouble-ticketing system, he simply needs to invoke the now globally available notification method called "Log trouble ticket".

Custom notification methods can be defined based on any custom OS script, any custom PL/SQL procedure, or by sending SNMP traps. A fourth type of notification method (Java Callback) exists to support Oracle internal functionality and cannot be created or edited by Enterprise Manager administrators.

Only Super Administrators can define OS Command, PL/SQL, and SNMP Trap notification methods. However, any Enterprise Manager administrator can add these notification methods (once defined by the Super Administrator) as actions to their incident rules.

Through the Notification Methods page, you can:

• Set up the outgoing mail servers if you plan to send email notifications through incident rules

• Create other custom notification methods using OS and PL/SQL scripts and SNMP traps.

• Set global repeat notifications.