Incident Manager also allows you to define custom views to help you gain quick access to the incidents and problems on which you need to focus. For example, you may define a view to display all critical database incidents that you own. By specifying and saving view preferences to display only those incident attributes that you are interested in Enterprise Manager will show only the list of matching incidents.

You can then search the incidents for only the ones with specific attributes, such as priority 1. The view allows easy access to pertinent incidents for daily triage. Accordingly, you can save the search criteria as a filter named "All priority 1 incidents for my targets". The view becomes available in the UI for immediate use and will be available anytime you log in to access the specific incidents. The last view you used will be the default view used on your next login.

How to create a view in Incident Manager - YouTube Video

Perform the following steps:

1. Navigate to the Incident Manager page.

   From the Enterprise menu on the Enterprise Manager home page, select Monitoring, then select Incident Manager.

2. In the MyViews region located on the left, click the create "+" icon.

   1. In the Search region, search for Incidents using the Type list and select Incidents.

   2. In the Criteria region, choose all the criteria that are appropriate. To add fields to the criteria, click Add Fields... and select the appropriate fields.

   3. After you have provided the appropriate criteria, click Get Results.

      Validate that the list of incidents match what you are looking for. If not, change the search criteria as needed.

   4. To view all the columns associated with this table, in the View menu, select Columns, then select Show All.

      To select a subset of columns to display and also the order in which to display them, from the View menu, select Columns, then Manage Columns. A dialog displays showing a list of columns available to be added in the table.

   5. Click the Create View... button.

   6. Enter the view name. If you want other administrators to use this view, check the Share option.

   7. Click OK to save the view.

   Note:

   From the View creation dialog, you can also mark the view as shared. See Sharing/Unsharing Custom Views for more information.