Searching for Incidents

You can search for incidents based on a variety of incident attributes such as the time incidents were last updated, target name, target type, or incident status.

  1. Navigate to the Incident Manager page.

    From the Enterprise menu on the Enterprise Manager home page, select Monitoring, then select Incident Manager.

  2. In the Views region located on the left, click Search.

    1. In the Search region, search for Incidents using the Type list and select Incidents.

    2. In the Criteria region, choose all the criteria that are appropriate. To add fields to the criteria, click Add Fields... and select the appropriate fields.

    3. After you have provided the appropriate criteria, click Get Results.

      Validate that the list of incidents match what you are looking for. If not, change the search criteria as needed.

    4. To view all the columns associated with this table, in the View menu, select Columns, then select Show All.

Searching for Incidents by Target Lifecycle Status

In addition to searching for incidents using high-level incident attributes, you can also perform more granular searches based on individual target lifecycle status. Briefly, lifecycle status is a target property that specifies a target's operational status. Status options for which you can search are:

  • All

  • Mission Critical

  • Production

  • Staging

  • Test

  • Development

For more discussion on lifecycle status, see Event Prioritization.

To search for incidents by target lifecycle status:

  1. Navigate to the Incident Manager page.

    From the Enterprise menu on the Enterprise Manager home page, select Monitoring, then select Incident Manager.

  2. In the Views region located on the left, click Search.

  3. In the Search region, click Add Fields. A pop-up menu appears showing the available lifecycle statuses.

  4. Choose on one or more of the lifecycle status options.

  5. Enter any additional search criteria.

  6. Click Get Results.