Environment Variables Specific to Incident Notifications

Table 6-29 Incident-Specific Environment Variables

Environment Variable Description

SEVERITY

Incident Severity, it is translated. Possible Values: Fatal, Critical, Warning, Informational, Clear

SEVERITY_CODE

Code for Severity.

Possible values are the

FATAL, CRITICAL, WARNING, MINOR_WARNING, INFORMATIONAL, and CLEAR

INCIDENT_REPORTED_TIME

Incident reported time

INCIDENT_ACKNOWLEDGED_BY_OWNER

Set yes, if incident is acknowledged by owner.

INCIDENT_ID

Incident ID

INCIDENT_OWNER

Incident Owner

ASSOC_EVENT_COUNT

The number events associated with this incident.

INCIDENT_STATUS

Incident status. There are two internal fixed resolution status.

NEW

CLOSED

Users can define additional statuses.

ESCALATED

Is Incident escalated

ESCALATED_LEVEL

The escalated level of incident.

PRIORITY

Incident priority. It is the translated priority name. Possible Values: Urgent, Very High, High, Medium, Low, None

PRIOTITY_CODE

Incident priority code

It is the internal value defined in EM.

PRIORITY_URGENT

PRIORITY_VERY_HIGH

PRIORITY_HIGH

PRIORITY_MEDIUM

PRIORITY_LOW

PRIORITY_NONE

TICKET_STATUS

Status of external ticket, if it exists.

TICKET_ID

ID of external ticket, if it exists.

LAST_UPDATED_TIME

Incident last update time.

ADR_INCIDENT_ID

Automatic Diagnostic Reposito ry (ADR) Incident ID: A unique numeric identifier for the ADR Incident. An ADR I ncident is an occurrence of a Problem.

ADR_IMPACT

Impact of the Automatic Diagnostic Repository (ADR) Incident.

ADR_ECID

Execution Context ID (ECID) associated with the associated Automatic Diagnostic Repository (ADR) incident. An ECID i s a globally unique identifier used to tag and track a single call through the Oracle software stack. It is used to correlate problems that could occur across multiple tiers of the stack.

ASSOC_PROBLEM_KEY

Problem key associated with the Automatic Diagnostic Repository (ADR) incident. Problems are critical error s in an Oracle product. The Problem key is a text string that describes the prob lem. It includes an error code and in some cases, other error-specific values.

Table 6-30 Environment Variables Specific to Compressed Incident Notifications

Variable Name Description
MESSAGE_URL Clicking on this link will navigate to compressed incident details in Enterprise Manager.
ASSOC_EVENT_COUNT Total compressed events in the incident

INC_COMPR_EVT_1_MSG

INC_COMPR_EVT_2_MSG

INC_COMPR_EVT_3_MSG

INC_COMPR_EVT_4_MSG

INC_COMPR_EVT_5_MSG

Event Message of the five latest events that are part of the compressed incident.

Latest event message is INC_COMPR_EVT_5_MSG.

INC_COMPR_EVT_1_TYPE

INC_COMPR_EVT_2_TYPE

INC_COMPR_EVT_3_TYPE

INC_COMPR_EVT_4_TYPE

INC_COMPR_EVT_5_TYPE

Event Type of the five latest events that are part of the compressed incident.

Latest event type is INC_COMPR_EVT_5_TYPE.

INC_COMPR_EVT_1_SEV

INC_COMPR_EVT_2_SEV

INC_COMPR_EVT_3_SEV

INC_COMPR_EVT_4_SEV

INC_COMPR_EVT_5_SEV

Event Severity of the five latest events that are part of the compressed incident.

SEVERITY: WARNING, CRITICAL, FATAL, CLEAR

Latest event severity is INC_COMPR_EVT_5_SEV.

INC_COMPR_EVT_1_REP_TIME

INC_COMPR_EVT_2_REP_TIME

INC_COMPR_EVT_3_REP_TIME

INC_COMPR_EVT_4_REP_TIME

INC_COMPR_EVT_5_REP_TIME

Event Creation Date of the five latest events that are part of the compressed incident.

Latest event creation date is INC_COMPR_EVT_5_REP_TIME.

INC_COMPR_EVT_1_TGT_NAME

INC_COMPR_EVT_2_TGT_NAME

INC_COMPR_EVT_3_TGT_NAME

INC_COMPR_EVT_4_TGT_NAME

INC_COMPR_EVT_5_TGT_NAME

The Target Name in the five latest events that are part of the compressed incident.

Latest target name is INC_COMPR_EVT_5_TGT_NAME.

INC_COMPR_EVT_1_TGT_TYPE

INC_COMPR_EVT_2_TGT_TYPE

INC_COMPR_EVT_3_TGT_TYPE

INC_COMPR_EVT_4_TGT_TYPE

INC_COMPR_EVT_5_TGT_TYPE

The Target Type in the five latest events that are part of the compressed incident.

Latest target type is INC_COMPR_EVT_5_TGT_TYPE.

Table 6-31 lists the associated problem's environment variables, when the incident is associated with a problem.

Table 6-31 Associated Problem Environment Variables for Incidents

Environment Variable Description

ASSOC_PROBLEM_ACKNOWLEDGED_BY_OWNER

Set to yes, if this problem was acknowledged by owner

ASSOC_PROBLEM_STATUS

Associated Problem Status

ASSOC_PROBLEM_ID

Associated Problem ID

ASSOC_PROBLEM_PRIORITY

Associated Problem priority

ASSOC_PROBLEM_OWNER

Associated Problem Owner if it is existed.

ASSOC_PROBLEM_ESCALATION_LEVEL

Escalation level of the associated Problem has a value between 0 to 5.