Environment Variables Specific to Problem Notifications

Table 6-32 Problem-Specific Environment Variables

Environment Variable Description

SEVERITY

Problem Severity, it is translated.

SEVERITY_CODE

Code for Severity.

Possible values are :

FATAL, CRITICAL, WARNING, MINOR_WARNING, INFORMATIONAL, and CLEAR

PROBLEM_REPORTED_TIME

Problem reported time.

PROBLEM_ACKNOWLEDGED_BY_OWNER

Set yes, if problem is acknowledged by owner.

PROBLEM_ID

Problem ID

PROBLEM_KEY

Problem Key

PROBLEM_OWNER

Problem Owner

ASSOC_INCIDENT_COUNT

The number incident associated with this problem..

PROBLEM_STATUS

Incident status. They are

STATUS_NEW

STATUS_CLOSED

Any other user defined status.

ESCALATED

Is Incident escalated. Yes if it is escalated, otherwise No.

ESCALATED_LEVEL

The escalated level of incident.

PRIORITY

Incident priority. It is the translated priority name..

PRIOTITY_CODE

Incident priority code

It is the internal value defined in Enterprise Manager.

PRIORITY_URGENT

PRIORITY_VERY_HIGH

PRIORITY_HIGH

PRIORITY_MEDIUM

PRIORITY_LOW

PRIORITY_NONE

LAST_UPDATED_TIME

Last updated time

SR_ID

Oracle Service Request Id, if it exists.

BUG_ID

Oracle Bug ID, if an associated bug exists.