Working with Addresses on Transactions
When you create transactions, the shipping and billing addresses from the entity record are used by default on the Shipping and Billing subtabs. If no shipping or billing address is available for an entity, the address field is left blank. You must enter shipping and billing information for the transaction.
When entering transactions, you can add or edit shipping or billing addresses on entity records from within the transaction. You can also enter a custom address that is used only for the specific transaction and not stored on the entity record.
If you use an address in an entity record and then change the address after creating the transaction, ensure that you update the transaction record with the correct address. Otherwise, some address fields might be blank.
See the following sections:
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To add or edit address on the entity record, see Adding or Editing a New Address from a Transaction.
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To enter or edit a custom address for this transaction, see Adding or Editing a Custom Address for a Transaction.
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To change your state or province preference, see Setting the State or Province Field Preference.