Setting the State or Province Field Preference
The Allow Free-Form States in Addresses preference affects the few cases where the state field appears as a body field on a record. In most cases, the state field is not a body field, but is part of a subrecord, and is not affected by this preference. When the state field is part of a subrecord, states entered as free text are automatically converted to abbreviations.
When the state field of the address appears as a body field on a record, you can set the format of the state or province field. Check the Allow Free-Form States in Addresses box to enter any text you choose in the State or Province field on addresses.
To set your State or Province field preference:
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Go to Setup > Company > Preferences > General Preferences ( Administrator ).
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Choose an option for the Allow Free-Form States in Addresses box:
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Clear the box to disable free-form text entry in the State/Province field. Then, any text you enter is converted to standard state or province identifiers.
Click here for more information about standard province identifiers.
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Check the box to enable free-form text entry in the State/Province field. Then, you can enter any text and it is not converted to standard state or province identifiers.
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Click Save.
This preference does not affect your web store address form entries or UPS and FedEx shipping.