Attaching Files to Email Messages

You can attach documents including PDFs to email messages sent through NetSuite.

Note, however, that files in the Attachments Sent and the Attachments Received folders are not available to be attached. These attachment folders are system-generated folders used as repositories for files you attach from your computer to email messages you send from NetSuite and also for files attached from messages you save in NetSuite.

If you want to attach a file from one of these folders to an email message, you must move the file to another folder prior to sending an email message. For more information, see Moving and Copying Files in the File Cabinet.

Note:

Email messages cannot exceed 15,000,000 bytes (approximately 15 MB) in size. This includes the size of the message body and all attachments.

To attach a file to an email message:

  1. On the Email Message popup, click the Attachments subtab.

  2. Check the Zip Attachments box if you want to compress the files you are attaching.

  3. In the Attach File column, select the file and click Add. Repeat this for each file you want to attach.

    Note:

    Files in the Attachments Sent folder and the Attachments Received folders are not available to select here.

  4. When you are finished composing your email, click Merge & Send.

Additional Information

Related Topics

General Notices