Upsell Preferences
You can choose to show a list of automatically generated correlated items on item pages and in the shopping cart. This lets you display related items to customers based on what other customers have purchased. For more information about using the Upsell Manager, see Upsell Manager.
You can select from several different combinations of correlated items and related items to display on your web site, as described in the table below. For more information about related items that are manually set, see Related Items.
A maximum of ten correlated items can be displayed for each item page.
Refer to the following table for detailed descriptions of upsell preferences for your web site.
Preference |
Description |
Applies To |
---|---|---|
Items to Upsell |
Select the type of upsell items you want to show when visitors view items:
Note:
This preference is not supported in Site Builder External Catalog Site (WSDK) |
|
Items to Upsell in Cart |
Select the type of upsell items you want to show with the shopping cart:
|
|
Upsell (Description) |
Enter a brief description of the upsell correlated items list to show above the list of recommended items in your site. For example, you can enter “Customers who have purchased these items have also enjoyed:” In an External Catalog Site (WSDK), the upsell correlated items will only display in the shopping cart. |
|
Related Items (Description) |
Enter a brief description of the list of manually selected related items to show above the items in your site. For example, you can enter “If you like these items, you may also like:” In an External Catalog Site (WSDK), the related items will only display in the shopping cart. |
|
Minimum Correlation |
Enter the minimum correlation percentage an item should have to the item being viewed or items in the cart. Correlation percentage measures how often items are purchased together. |
|
Minimum Lift |
Only items with greater lift than what you set here are displayed. Lift is the degree to which the item's correlation exceeds its overall purchase frequency. A high lift implies a more reliable correlation. |
|
Minimum Count |
Only items with a greater count than what you set here are displayed. Count represents the number of customers that have purchased both the items being viewed or in the cart and the upsell item recommendations. |
|
To set preferences for the upsell manager, such as entering your minimum correlation, lift, and count settings, go to Setup > Sales > Upsell Preferences. For more information about using the Upsell Manager, see Using the Upsell Manager Wizard.