Web Site Setup Preferences
Use the Setup tab of the Set Up Web Site record to establish a foundation for your site. Select preferences based on the type of site you are creating.
Preferences are based on the type of site you are implementing.
Refer to the following tables for detailed descriptions of the preferences available:
Website Basics
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Preference |
Description |
Applies To |
|---|---|---|
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Display Name |
Create a name for your site to display in the heading of your site and in customer browsers. Do not use the special character |
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Internal Name |
This is the name for your site that displays on lists in your NetSuite account. This name is not exposed to external customers. Fill in this filed, even if the name is identical to your Display Name. |
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Take Website Offline for Maintenance |
Check this box to temporarily take your site offline for maintenance. When you have finished making changes, clear this checkbox and your site becomes available for shoppers. |
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Inactive |
Check the Inactive box to make the site inaccessible to users without deleting it. An inactive site still retains internal references to other areas of NetSuite. For more information, see Making a Website Inactive. |
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Type |
This field states the type of SuiteCommerce website being implemented. This can be SuiteCommerce, SuiteCommerce Advanced, SuiteCommerce MyAccount, or Site Builder. |
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Home Page
These preferences determine how your site’s Home Page displays and behaves.
Site Builder customers, see Setting Up Your Site Builder Home Page and Website Hosting with Site Builder for more information.
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Preference |
Description |
Applies To |
|---|---|---|
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Default Hosting Root |
Select the folder where you store HTML files for your web site. |
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Web Site Home Page Type |
Choose one of the following:
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Web Site Home Page |
Select the NetSuite tab or hosted web page you want to use as the landing page when customers first visit your site. |
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Multi-Site Settings
From 2020.2 onwards, the Multiple Website feature is automatically enabled for all accounts. You no longer need to enable it and it is no longer possible to disable it. However, you may need additional site licences to create more than one website.
The preferences you choose below determine the type of site you are creating. For more information, see Creating Multiple Websites.
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Preference |
Description |
Applies To |
|---|---|---|
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Price Level |
This setting lets you display the same item on different sites with different price levels on each site. For more information, see Multiple Website Online Pricing. |
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Web Site Scope |
Select the type of web site or store you want to operate. This setting lets you apply a different scope to each of your web sites. For example, you can operate one site as a full web store, and another as information only.
Important:
If the SuiteTax feature is enabled, you can only set the Web Site Scope to ‘Information and Catalog’ or ‘Information Only’. Site Builder web sites with pricing are not compatible with SuiteTax. |
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Descriptive URLs
The table below describes preferences associated with the Descriptive URLs feature.
You can change the preferences listed below at any time. Outside links based on descriptive URLs in a different format (for example, with or without file extensions) continue to execute a 301 redirect to the new format you set.
Site Builder customers, see Descriptive URLs in Site Builder for more information.
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Preference |
Description |
Applies To |
|---|---|---|
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Format |
Choose from the following options for items in your web store:
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Use File Extension |
Check this box to optimize descriptive URLs. This preference does the following: On an image file in the file cabinet, it includes the extension for the image file in the URL. For example, /Flat-Screen.jpg. The file extension is also added to item pages, and information item pages. On URLs that point to tabs and categories, it includes a trailing slash. For example, http://www.store.com/Home-Entertainment/TVs/. |
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Action for Unrecognized URLs |
To handle unrecognized URLs, select one of the following options:
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Preferences
Set general preferences for item display, sales, and credit card processing.
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Preference |
Description |
Applies To |
|---|---|---|
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Scriptable Cart and Checkout |
Check this box to run SuiteScript on the sales order form submitted during the Web store checkout. To use scriptable cart, you must customize a Standard Online Order form by adding your script to the transaction form. Check this box to activate your script during Web store checkout.
Note:
If you use terms for your customers, you must attach your checkout script to both a customized Online Order -Invoice form, and an Online Order -Cash Sales form. |
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Scripting Template (Credit Card) |
In this field, select the sales order form to which you attached custom SuiteScript for use in the shopping cart. You can customize any of the following types of forms: Standard Sales Order -Cash Sale Standard Online Sales Order -Cash Sale (External) Note: If you use terms for your customers, you must attach your checkout script to a customized Online Order -Cash Sale form, and Online Order -Cash Sales form. |
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Scripting Template (Invoice) |
In this field, select the sales order form to which you attached custom SuiteScript for use in the shopping cart. You can customize any of the following types of forms: Standard Sales Order -Invoice Standard Online Sales Order -Invoice (External) Note: If you use terms for your customers, you must attach your checkout script to a customized Online Order -Cash Sale form, and Online Order -Cash Sales form. |
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Show Uncategorized Items |
Check this box so that items that are not published to a category in your web site can display in search results. Shoppers who run a search on your site will see all items that meet their criteria that have the Display in Web Site box checked. This can be useful if you have not assigned items to categories. Clear this box to only show items assigned to categories. |
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Credit Sales Reps for Web Store Orders |
Check this box to count sales generated in your web store toward your sales reps' totals. For a sale to be credited to a sales rep, the sales rep must be selected on the customer's record before an order is placed. If you clear this box, sales generated in your web store are not added to your sales reps' totals. |
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Default Customer Category |
Select the customer category that should be automatically assigned to customer records created through the web site when customers register or make purchases. You can always edit the customer category on customer records. To create new customer categories, go to Setup > Accounting > Accounting Lists > New. |
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Enable Shipping Estimator In Cart |
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Cookie Law Compliance
The EU Cookie Law, or EU e-Privacy Directive, requires that e-commerce merchants doing business in the European Union get informed consent from site visitors before placing cookies on their computers. Set your preferences for cookie law compliance.
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Preference |
Description |
Applies To |
|---|---|---|
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Show Cookie Banner |
Check this box to publish a banner requesting that shoppers comply with the use of cookies on your site. |
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Cookie Policy |
Select your cookie policy file stored in the file cabinet. Your cookie policy displays when shoppers click the link in the banner to learn more. |
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