Setting Up Bank Records of Customers in Canada
Set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.
To set up bank details of a customer for refund transactions:
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Go to Lists > Relationships > Customers.
For information on creating a customer record, see Customers.
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Click Edit next to the name of the customer to whom you want to send refund payments.
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On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.
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Click New Bank Details.
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Complete the fields on the Bank Details page:
Field
Description
Name
Enter a unique name for this entity bank detail record.
Payment File Format
Select CPA-005.
Type
Select whether the bank account is the customer's primary or secondary bank account.
Account Number
Enter the customer's bank account number (maximum of 12 digits).
Financial Institution Number
Enter the number that identifies the customer's bank in the Financial Institutions Directory, which is maintained by the Canadian Payment Association.
Branch Transit Number
Enter the customer's bank branch routing number. Bank branch routing numbers of Canadian financial institutions are listed in the Financial Institutions Directory of the Canadian Payment Association.
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Click Save.
You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.