Handling Check Printing Problems
For more information about setting up check printing and aligning check forms, see Setting Check Printing Preferences.
Reprinting a Check
Follow these steps if a check doesn't print correctly because of a printing error or another problem.
To reprint a check:
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Go to Transactions > Bank > Write Checks and then click List or Search to find the check you want to reprint.
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Click Edit next to the check you want to reprint.
The check opens in Edit mode.
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If you printed the check with an error and already issued it, void the check before reprinting. See Voiding a Check. Otherwise, skip to step 4.
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Check the To Be Printed box.
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Change the check number to match your next blank check.
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Repeat the printing process. See Printing Checks for Multiple Transactions.
Note:To reprint the check with the same number, on the Print Checks page for the associated account, change the First Check Number value as needed. After you save, a confirmation dialog appears saying the check will have a duplicate number. Click OK.
Print Scaling
Print scaling on your printer can cause problems when printing checks. When the PDF opens and you click the Print button, the Print window opens. In the Page Handling section of the Print window, verify that Page Scaling is set to None, and the boxes below it are clear.
Forgetting to Print a Check
If you click Save instead of Save & Print when saving a check you want to print immediately, follow these steps to print the check from the Print Check page.
To print a check later:
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Go to Transactions > Bank > Write Checks > List.
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Find the check transaction you want to print and click Edit.
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Check the To Be Printed box and click Save.
Alternately, click Save & Print to print the check immediately.
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Go to Transactions > Management > Print Checks and Forms.
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Click Checks.
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On the Checks page, select the bank account you want to print checks from.
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Check the box in the Print column next to each check you want to print.
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Enter the rest of the required information and click Save to print the check.
For detailed printing instructions, see Printing Checks for Multiple Transactions.
If you have the Administrator role, you can customize printed form layouts with Advanced PDF/HTML templates. For information, see Advanced PDF/HTML Templates.