Handling Check Printing Problems

For more information about setting up check printing and aligning check forms, see Setting Check Printing Preferences.

Reprinting a Check

Follow these steps when a check does not correctly print due to a printing error or other problems.

To reprint a check:

Go to Transactions > Bank > Write Checks and then click List or Search to find the check you want to reprint.
Click the Edit link next to the check you want to reprint.

The check opens in Edit mode.
If you have printed the check with an error that was issued to someone, you need to void the check before reprinting it. See Voiding a Check. Otherwise, skip to step 4.
Check the To Be Printed box.
Change the check number so that it matches your next blank check.
Repeat the printing process. See Printing Checks for Multiple Transactions.

Note:
To reprint the check with the same number, on the Print Checks page for the associated account, modify the First Check Number value accordingly. After you save, a confirmation dialog appears indicating the check will have a duplicate number. Click OK.

Print Scaling

Print scaling on your printer can cause problems when printing checks. When the PDF opens and you click the Print button, the Print window opens. In the Page Handling section of the Print window, verify that Page Scaling is set to None, and the boxes beneath it are not checked.

Forgetting to Print a Check

If you click Save rather than Save & Print when saving a check transaction you intend to immediately print, follow the steps below to print the check from the Print Check page.

To print a check later:

Go to Transactions > Bank > Write Checks > List.
Find the check transaction you want to print and then click Edit.
Check the To Be Printed box and click Save.

Alternately, you can click Save & Print to print the check immediately.
Go to Transactions > Management > Print Checks and Forms.
Click Checks.
On the Checks page, select the bank account from which you want to print checks.
Check the box in the Print column next to each check you want to print.
Complete the rest of the required information and then click Save to print the check.

For detailed printing instructions, see Printing Checks for Multiple Transactions.

Your administrator can customize the layout of your printed forms using Advanced PDF/HTML templates. For information, see Advanced PDF/HTML Templates.