1. Order Management
  2. Customer Returns
  3. Customer Return Management
  4. Printing a Customer Return Authorization

Printing a Customer Return Authorization

To print a customer return authorization, you first need Adobe®Reader®. Visit the Adobe Web site to download the latest version at no charge.

To print a new customer return authorization:

  1. Go to Transactions > Customers > Issue Return Authorizations (Administrator).

  2. On the Return Authorization page, complete the information as appropriate.

  3. Click Save & Print.

    NetSuite shows the printout for your return authorization in an Adobe application document.

  4. Click the printer button in the Adobe application frame.

  5. If you want to print multiple copies, specify the number on the print message that appears.

  6. Click OK.

To print an existing customer return authorization:

You can print existing return authorizations by going to Customers > Transactions > Print Checks and Forms > Return Authorizations. Click Print next to the return authorization you want to print.

You can print several customer return authorizations at one time if you check the To Be Printed box on each return authorization when you create it.

Your administrator can customize the layout of your printed forms using advanced PDF/HTML templates. For information, see Advanced PDF/HTML Templates.

Related Topics:

General Notices