Managing Undeposited Customer Payments
If you receive a payment for a customer invoice by cash or check and your bank account is not credited until you actually deposit the funds, you should put this payment in the Undeposited Funds account.
To manage undeposited customer payments:
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Go to Customers > Accounts Receivable > Accept Customer Payments.
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On the Customer Payment page, select Undep. Funds.
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Fill in the rest of the information about the customer payment.
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Click Save.
Then, when you go to Transactions > Make Deposits and on the Items subtab, click the Payments subtab, this payment is listed as an item ready to be deposited in your bank account.
If payment is by credit card and your bank account is automatically credited, you should select Account on the Customer Payment page, and then select the bank account from the list.
Related Topics:
- Accepting Customer Payments Workflow Chart
- Applying a Payment on the Customer Payment Page
- Applying a Payment on an Invoice
- Correcting Payments to Invoices
- Entering Payment Information on a Transaction
- Removing Credits from Deleted Customer Payments
- Reversing or Deleting Customer Payments
- Approving Customer Payments
- Consolidated Payments
- Payment Receipts
- Creating a Payment Method
- Handling Returned/NSF Checks
- Allowing Customers to Pay Online