Email Notification Stages
SuiteApprovals generate email notifications to specific recipients in the following workflow stages:
Workflow Stage |
Rule Uses Employee Hierarchy |
Rule Uses Approval Matrix |
---|---|---|
Record is created or submitted |
An email approval request is sent to the Next Approver (or the submitter’s Supervisor) and to the Delegate Approver if one is designated by the next approver or supervisor. |
An email approval request is sent to the first approver in the matrix. If the approver has a delegate, then a duplicate email is sent to the Delegate Approver. If the first approver is any of the following types: Group (Any), Group (All), Role (Any), and Role (All), the email approval request is sent to multiple employees.
Note:
Any email address specified on the group record is not used as recipient. |
The record creator or submitter is identified as email sender. |
The record creator or submitter is identified as email sender. |
|
Record is rejected |
An email notification is sent to the submitter. |
An email notification is sent to the submitter. |
Record is approved |
An email notification is sent to the submitter. |
An email notification is sent to the submitter. |
Record is routed |
An email approval request is sent to the Next Approver (or the submitter’s Supervisor) and to the Delegate Approver if one is designated by the next approver or supervisor. |
An email approval request is sent to the first approver in the matrix. If the approver has a delegate, then a duplicate email is sent to the Delegate Approver. If the first approver is any of the following types: Group (Any), Group (All), Role (Any), and Role (All), the email approval request is sent to multiple employees.
Note:
Any email address specified on the group record is not used as recipient. |
The record creator or submitter is identified as email sender. |
The record creator or submitter is identified as email sender. |